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Reviewed March 7, 2021 via mobile

Hands down from booking to check out process! Kudos to Ms. Rebecca Tan for assisting me starting from booking a room and through out our stay she has made our experience seamless and memorable. The room was indeed clean and spacious there was a bit of problem with the A/C at first but got resolved in minutes. The housekeeping and engineering team was very accommodating and swift! My favorite area was their swimming pool! It was clean and the staff is incredibly courteous and helpful! Clear water and nice interiors too!❤️ Feels like you are in Bali which is a plus! We will definitely come back with our baby this month! Staycation in this property is addicting I must say! The staff and their service is really an asset to your hotel! See you soon!

Date of stay: March 2021
Trip type: Traveled as a couple
Thank alypunz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2021 via mobile

It's an affordable hotel that accepts kids during these times. The room we stayed at was clean but it smelled, so I asked the HK for a spray. Toilet is big and okay except for the dirty toilet bowl and the water leakage.

The restuarant is closed, they do not give dental kits and disposable slippers.

The pool closes at 5pm, and the water is too cold (I hope they regulate the water temp)

Overall all, despite of the cons, my daughter liked our spontaneous staycation.

Date of stay: December 2020
Trip type: Traveled with family
Thank ekadr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Front Office Prime Asia Hotel, Revenue Management at Prime Asia Hotel, responded to this reviewResponded February 26, 2021

Hi Erika, Thank you for taking time to review our property.
You must have stayed some time ago because we are glad to inform you that we have installed water heater to our pool jacuzzi, and the water is now warm.
We are also ongoing with renovating our rooms, replacing all fixtures, including the toilet bowls.
Thank you once again, and we look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2021 via mobile

We booked the Studio. It has a fridge and microwave. Their restaurant is closed so we ordered from Food Panda and we requested for utensils.
The highlight was the pool and amazing view of Mount Arayat and the rest of the city.
The gym is small and some equipment is not working properly but it was ok to keep the routine for couple of days.
I had a zoom meeting so their wifi was decent, but could be better.

Date of stay: December 2020
Trip type: Traveled with family
Thank Relaxationseeker1981
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2020 via mobile

We like to go to Prime Asia because the kids get to swim and there are limited activities during this pandemic.The rooms are very clean and the pool water is clear although it has much chlorine but maybe it is better this way.
The staff are friendly especially and considerate to our kids needs.
The downside is their roof top restaurant is closed. They allowed us though to order through food panda, and gave us plates and cuttleries.
The internet was slow at times too.
Overall not 5 stars because of the restaurant and the internet, but everything else was perfect.

Date of stay: December 2020
Trip type: Traveled with family
1  Thank Roadtravel1121
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2020

all staff are great, very accommodating and friendly.
happy to stay with my kids.

the view on 6th floor are relaxing, you must be enjoy the swimming pool bonding with my kids.

we have a lot of hotel stay but this hotel is very highly recommended with a reasonable price.

Room tip: this hotel is highly recommend with a family
Date of stay: December 2020
    • Location
    • Cleanliness
    • Service
Thank sweet171991
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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