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All reviews recommend this hotel slippers rooftop elevator reception tv floor pool
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Reviewed January 4, 2021

We stayed 3D2N from Dec 30 2020 to Jan 1 2021. Location is outside the Clark Freeport Zone, it seems to be in a residential area. Hotel was new and clean, beds are super comfy. Staff were very friendly and attentive (despite being on skeletal force), esp. the lady manning the bar at the roof deck. Breakfast buffet had limited choices, but has the essentials. Loved their cheese pizza and truffle mushroom pasta. We spent New Year's Eve at the roof deck in our pajamas, where we had a good view of the community fireworks (without the inconvenience of smoke). Overall, we had a great time during our stay. Will definitely choose to stay at Capitol again when we come back to visit Pampanga.

Room tip: Choose rooms at the higher floor to have a better view of the city
Date of stay: January 2021
    • Location
    • Cleanliness
    • Service
Thank Liza D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2020 via mobile

After 4 months of lockdown/staying at home, found Capitol Hill Hotel to be one of a very few hotels with rooms, pool & eating establishment operational for Metro Manila leisure guests.
PROS:
1. Newish hotel with clean, modern design.
2. Room is well planned. King bed is the real size with cushy beddings with four comfortable pillows.
3. Smart TV had netflix!
4. Adequately sizes roofdeck pool had warm water despite the gloomy weather! Very relaxing. Pool side restaurant servers were warm & accommodating.
5. Reception staff were also warm & ready to serve with all my questions about possible travel restrictions, hygiene concerns, restaurant recommendations etc. Kudos to Yen, Andy, Cheska & Claudia. Thanks for the room set-up to mark our special occasion.
6. Secured and adequate parking slots.

COULD BE IMPROVED:
1. No slippers,bathrobes & small towels in room.
2. "Do not disturb" switch beside the bed did not function.Had to relay this to the front desk.
3. A possible security issue is that all elevator riders can stop at any floor.

In conclusion,will lobby for Capitol Hill Hotel!

Date of stay: July 2020
Trip type: Traveled as a couple
2  Thank MannyHappyReturns
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aldrian Patio, General Manager at Capitol Hill Hotel and Suites, responded to this reviewResponded November 20, 2020

Thank you so much for your kind review. All of your concerns are noted. I do apologize if there were no slippers, bathrobes and hand towels present when you checked in. This should not have happened in the first place. Necessary measures have already been in place to make sure this would not happen again. We hope you could give us another chance. Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2020 via mobile

I would recommend this hotel because it looks new and grand in the inside and outside.
The hotel front desk is friendly and helpful.
The rooms are well equipped, clean and spacious. I love the bed very comfortable :)

The only bad thing is the location, it’s a distance away from sm mall or the heart of Angeles city. Getting a trike and taxi is hard because u have to walk 5-10 min to the Main Street.

Date of stay: January 2020
Trip type: Traveled solo
2  Thank KennethYong87
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aldrian Patio, General Manager at Capitol Hill Hotel and Suites, responded to this reviewResponded November 20, 2020

Thank you so much for your kind review. We hope to see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020 via mobile

From the guard, reception to the roof top staff were great and have an initiative. The rooftop staff were immediately briefed by reception that we were coming for dinner. Very good customer service.
Meal was great, came out all at the same time. Follows meal instructions. Prices were affordable and full on. A complete package.
Kudos!

Date of stay: January 2020
Trip type: Traveled with family
2  Thank carpio1970
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aldrian Patio, General Manager at Capitol Hill Hotel and Suites, responded to this reviewResponded November 20, 2020

Thank you so much for your kind review. We hope to see you soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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