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8 - 13 of 66 reviews
Reviewed September 9, 2022

Clean hotel with modern facilities, quiet location, but still close to entertainment area, supermarkets and some restaurants. Reasonably priced both on cash and points. Elite status recognition could be improved. Overall can be definitely recommended.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Arjuna93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 29, 2022

Surestay Plus Hotel by Best Western AC LUXE Angeles City is a hidden haven in the busy street of Angeles City, Pampanga.

It was a great experience to be spending one night here because its accessibility to key areas has been very strategic in juggling our time.

The room where we stayed, it was spacious with beautiful lighting and painting. More than what we expected.

The food options the hotel offers to its guests surely have lived up to its name especially the iced chocolate drink that nostalgically brought the right delectable taste of my favorite childhood powdered drink.

The employees of the hotel were really accommodating, friendly, and helpful especially the hotel's General Manager who took the time to give a tour in the hotel despite her very demanding schedule. More than a pretty face and a bubbly personality, she is confidently beautiful with a heart. Hence, if you have hotel concerns, she will definitely take action.

In rating this hotel, it is definitely a 5/5 for the lovely and fun stay. Surestay Plus Hotel by Best Western AC LUXE Angeles City is a hidden haven that is beyond excellent hotel experience.

Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank theonewithryan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 25, 2022

Vacation/Leisure turned out to be very disappointing at night. We were expecting better sleep specially with the Best Western name used by your Hotel. No door in the shower room was very dangerous for slippage of your tenants way too slippery when wet.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank alextajero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 23, 2022

Stayed overnight at Deluxe Room (King-size bed, non-smoking room)

PROS:
Very nice interiors for a budget-friendly hotel!
Hotel amenities (lobby, elevators, pool, and dining area) are very well-maintained.
Beautiful artwork in hallways and inside the room
Very spacious room with fast wifi, working AC, warm, ambient lights, and clean and comfortable bed and beddings.
Toiletries are provided. Toilet has bidet.
Professional and accommodating hotel staff.

CONS
Some furniture (accent chair and some seats in the dining area) have signs of wear and tear, but not very obvious.
Limited parking space
Glass-enclosed toilet and shower doesn't give guests privacy.
There is a loud, humming sound inside the room where we stayed (could be water passing through pipes?)

Date of stay: August 2022
    • Location
    • Rooms
    • Service
Thank Marlon C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 13, 2022

The experience was disappointing. Same with my review in Agoda, the credit card system wasn’t working. Front desk wasn’t as formal when conversing. The room’s floor was wet when we entered. The hole behind the air conditioning was so big. TV only functions as radio. Phone wasn’t working. No hot water for shower. View at the window has hotel stuff (mattresses, pillows, etc.). On a positive note, we slept quite nicely.

In addition, they have parking space but not enough, we had to park at the side street. I don’t know if I forgot anything else but that’s the whole lot I can remember.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank aprilaguilar03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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