Arrived at the hotel on the 25th January at 7 am in the morning only to discover that my hotel room wouldn’t be ready until 2 pm and that if me and my partner wanted to check in earlier we would have to give a deposit of 3000 pesos as collateral (absurd). We sat around for a few minutes to discuss this and decided to take our complimentary breakfast in the meanwhile but not before we had to listen to their nonsense about how we would not be able to have the breakfast on the day of departure.
Nonetheless we carried on to have breakfast and honestly, it was terrible. The food in this place isn’t suitable for human consumption but I’ll touch on that later again. Few hours passed we decided to check in and pay the collateral. Upon entering our room which to be fair was quite decent overall, the air con seemed to have its own brain making all sorts of weird noises. We were too tired to kick up a fuss so we left it. Took a nap. Few hours later we went to the lobby to enquire about the destination we really came to see which was Mount Pinatubo. The staff attending to us said she’d get back to us this morning as we are still here to confirm something for us but we didn’t get any response.
Went out to the city centre a little to a pretty good mall and had a walkabout and some dinner. Came back to the hotel. We were a bit peckish again about 1230am so we decided to order some room service. Ordered some fried rice, it tasted like mushy peas and something out of an army concentration camp. Frankly I’ve eaten better food in the military but I digress. Canceled the order and complained, well know if we’ve been charged for it on Monday morning cause I’m damn well not paying for it.
Went to the lobby after lunch at about 3 pm today to ask the same person, what’s going on, only to receive a response like, “Oh, didn’t you get our message this morning? Basically complete rubbish and laziness on her end. Spent the rest of the day running around trying to book tickets with various agencies to go to the volcano but it seems like all they end up doing here is trying their best to cheat you in some way or the other. As it turns out we were right and we’re now back in the hotel after dinner and came back to a room only to find that they won’t give us any bottles of water for consumption as we have to pay for it even though they insinuate it’s free and each room gets 2 bottles a day.
Anyway today will be our last day here and I’m sure some issue is going to occur. Oh wait, the wifi here doesn’t work unless reception puts in their own IP address even though the key card is supposed to be useable upon check in but before that just make sure that if you end up staying here, stay here knowing that you’re in for a strange ride.
I would highly recommend staying elsewhere. It’s not that the place is bad, it’s just that it’s not good. I would have given it 3 stars but unfortunately majority of the staff aside from 2 of them seem happy to be here at this hotel. I guess that makes 2 of us as well.
