While the rooms of the Grand Lewis are big and spacious, the AC is not performant enough for a really chilled room. The most annoying bit about this hotel is the pushy of the receptionists to get additional sales and their non flexible attitude. If you look around in the hotel, you notice that especially around the swimming pool area some repairs and refurbishments are necessary since a long time. Also the fitness is old and dated. Furthermore, for a 1 hour late checkout they already charge a hefty fine. Even I was a regular customer, they showed no flexibility for a late check out. When you get out of the swimming pool (which is big and looks lovely in a tropical garden), your feet surface are blue because of the soil's paint that comes off. The Manager of the breakfast buffet in the morning was accommodating and friendly (after my request to offer a bit more choice, yoghurt and cereals were added the next day). The most annoying for me was that I asked in my booking and during check in a quiet room as I urgently needed a good night's sleep. Reception confirmed it was the case. I woke up at 5:45 am in the morning as my room was facing a church where every Wednesday and Sunday the service is being held with loud singing and organ play. Avoid that side of the hotel!! Even I have been a regular customer in the past, I will not be coming back.
- Official Description (provided by the hotel):
- THE LEWIS GRAND HOTEL - Where entertainment is magnified, cultures meet, and Angeles City style is redefined. Nestled between the world famous upper and lower Field Avenue, the hotel offers its customers absolutely the finest Hotel accommodations Angeles City currently has to offer. The Hotel is tourist friendly and offers an atmosphere that is exciting and at the same time soothing and comfortable. It is driven by the qualities of its international and local guests, serving as a get away oasis for those in search of the purest comforts. ... more less
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