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All reviews lava lamp star lux continental breakfast doo wop mini golf course across the street pool and hot tub beach chairs borrow bikes wildwood sign retro style boogie boards rio grande fire pit living room new jersey pull out couch
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Reviewed 14 October 2021

Unfortunately, this review will not be about the hotel property or room, but rather about the staff and their competence. I arrived to check in with my family to be told there are no rooms available and my reservation was cancelled. I booked this reservation almost a month a head of time. I had an email with my reservation# and my arrival and departure date, isn't the all you need to confirm your booking. I thought so, but not at this dump. They like to cancel guests reservations without notifying them. All I needed was a notification, so I could of been prepared and to find an alternate plan. The woman at the front desk was very helpful to the best she could, and was not even a Starlux employee, but rather a Blue Palms employee, a sister hotel, a Morey's Pier hotel. There was nothing she was able to do but tell us our reservation was cancelled, There was a manager on duty that day, who completely ignored the commotion, and to our surprise, disappeared actually. The woman at the front desk couldn't find him afterwards. The woman tried to help us and sent us to Blue Palms, but they couldn't accomodate us for our full reservation. We spent an hour in panic looking for a new hotel that was able to accomodate us, and we are very thankful actually, We found a beautiful hotel, with and intelligent, and helpful staff. What could of turned out to be a disaster weekend, actually turned out to be better than expected and was perfect. Stay away from Starlux, their staff is the worst!

Date of stay: October 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank SummerLover4eva
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 July 2021 via mobile

Starlux is a retro hotel located about a block off the boardwalk in Wildwood NJ. right at the Wildwoods sign. Place is very clean and well maintained. Easy walk to boardwalk and they have bikes for guests to borrow. Bob, at the desk was very helpful in giving directions and helping with getting around the area.

Date of stay: July 2021
Trip type: Traveled with family
Thank JD353A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 July 2021 via mobile

Pros: Bob at the front desk was fantastic. He remembers names, was helpful and friendly at all times. Kind of like a retro resort manager, more than hotel staff.
Property was well-maintained and clean. Loved the vintage, family friendly vibe. Music at the pool was retro and family friendly! Free to borrow bikes and beach supplies, free laundry, fantastic continental breakfast in clean area were all appreciated!
We had a king one bedroom with a pullout sofa. Definitely small for a family of 4, but clean and fine for a short stay. Balcony overlooked mini-golf next door (the resort offers a discount and it was a fun course). Housekeeping was available daily, which these days seems rare. Location was terrific, across the street from beach, boardwalk and walking distance to many restaurants. Plenty of parking.

Cons: other than Bob, we didn't have any experiences with other staff that left a welcoming impression. The bathroom was tiny! Some shelving or storage would be hugely helpful. A small coffee table or ottoman in the living room would be nice for games or snacks. Housekeeping did not replenish shampoo, etc.

Would recommend highly! Thanks, Bob!

Date of stay: July 2021
Trip type: Traveled with family
Thank Scarlettbella
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 June 2021 via mobile

The hotel was clean , though the bathroom could use updating, the fixtures were rusted , the toliet was difficult to flush .
The Front Desk Clerk Bob was the friendliest desk clerk I have encountered in a long time . He truly knows the meaning to guest service.

Date of stay: June 2021
Trip type: Traveled with friends
1  Thank bakerkelly15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 June 2021 via mobile

We enjoyed our stay at the Starlux Hotel & Suites. I loved the 50s vibe and the music played in the common areas. Our room was clean and comfortable (with a lava lamp), with lots of dining options nearby. We loved being able to wake up and take a short walk to the beach to watch the sun rise over the Atlantic Ocean. We enjoyed riding the complimentary bicycles along the boardwalk each morning, the convenience of the complimentary beach chairs, and appreciated the complimentary coffee. (There was also complimentary boogie boards and plastic shovels and buckets for sandcastle building) The pool and hot tub were clean and there were plenty of lounge chairs around the pool area. The large common room was a bonus; a great place to watch the rain and meet other guests. The miniature golf and coffee trailer were awesome as well. A great big THANK YOU to Teri and Bob for being so friendly and welcoming, and making our stay extra special.

Room tip: Complimentary parking for guests
Date of stay: June 2021
Trip type: Traveled with family
Thank ToriK926
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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