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Mandalay Bay Resort & Casino
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Reviews (4,448)
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219 - 224 of 4,448 reviews
Reviewed 2 weeks ago

It’s very hard to get a person to resolve Any issues that you may have with billing or housekeeping however the rooms are very well kept the beds are super comfortable and the location is great there are no panhandlers are people trying to sell you anything outside of the hotel “inside the lobby most of the hotels that is absolutely wonderful the only exception is the service staff at the pool who appeared to be grumpy as they are overworked and the service here is the two large the person selling cabana however it is absolute wonderful and tried his best to make up for the lack in-service staff

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank Ahaji A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this reviewResponded 2 weeks ago

Dear Ahaji A:

Thank you for enjoying a wonderful time here at Mandalay Bay. We appreciate your high praise for our meticulously kept facilities, gorgeous Beach Pool complex, and friendly, welcoming resort atmosphere. Please allow us to apologize, however, any shortfall in service found during your time at our pool. We are grateful you brought this concern to light and will certainly work to ensure it is remedied moving forward. We are glad to serve your needs and look forward to your return.

Sincerely,


Seth L:


Guest Relations Specialist
Mandalay Bay Resort & Casino
MGM Resorts International
guests@mandalaybay.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Lazy river is heated!! Come now while it’s not busy. Wonderful stay. The staff makes you feel welcome from the time you arrive. The standard room was really nice and spacious and very clean. Casino had fun slots and felt very safe at all hours of day and night. I’ll be back!!

  • Stayed: April 2018, traveled with family
    • Value
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Review collected in partnership with MGM Resorts International
Thank glredden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The front desk was great. The room was very spacious and comfy and the bathroom was huge!!! We will be staying here again. Only “problem” was that the mobile check in kiosk was closed when we arrived.

  • Stayed: April 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank castickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great hotel and pool for families. Only problem was lack of wait staff at the pool to take food/drink orders. We waited over hour for someone to come by and nothing. Decided to order food at the bar and grill located right by pool and waited another hour for food to be cooked...only to come out cold.

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I stayed at the Mandalay Bay with some friends for spring break. We booked a run of house room and got our requests fulfilled for a room with two queen beds. I booked the resort with an offer for $63/night along with $150 in resort credit.

My first impressions of the hotel were that the lighting was very dim and the property was a little dated even with the updated decor. The room was very spacious although the wallpaper choice was a little odd. The bathroom was very grand with two sinks, a bathtub and separate room for the toilet. The bathroom was easily the best part of the room. In terms of amenities, the pools were easily the highlight. There were options for everyone: Mandalay Beach and Delano Beach club for families and guests looking to relax, Moorea Beach Club and Daylight for party-goers. Mandalay Beach includes an expansive wave pool, lazy river, and two regular lagoon pools. We never had issues finding a lounger near the pool and towards the end of the day, cabana guests left their tubes for us to use in the lazy river. The Delano Beach Club wasn't checking room keys so we headed in there and relaxed on their canopies. Moorea is their top-optional pool and they quoted us a $30 cover to get in so we passed. Daylight is the resort's primary dayclub, which was loads of fun. MB guests get in for free before noon and guestlist is free until 2pm. MB's expansive pool area is most definitely the highlight of the resort and the reason why I chose to stay here for spring break. In terms of dining, we ate at the Seabreeze Cafe, which had delicious BLT and steak and cheese sandwich specials for $12 and $15, respectively. We left the resort to dine at other Mlife properties such as Aria and Mirage.

My main gripe with staying here was how far it is in relation to other properties and attractions on the strip. Every time we wanted to leave the hotel, we had to walk to the opposite end of the casino, wait for the tram, take it to Excalibur, and cross more bridges. If you are looking at staying within the resort, the MB is fine but for those who like to venture the strip, staying here is exhausting. The hotel itself is also humongous and tiring to walk across. This reason alone is probably why I would stay at the Mirage next time for its prime location on the strip and simple layout.

Lastly, I recommend using mobile check-in the day of in order to expedite the check in process. All you need to do is fill out some forms on your form then scan the QR code they give you at the mobile check in kiosks, which have virtually no line while the front desk wait is about 30 mins+.

  • Stayed: April 2018, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Brendan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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