We have stayed here at least 4-5 times. At least twice during pandemic. We love the location of the hotel in Missoula. We appreciate that it's dog friendly. Reasonably friendly.
We booked online through the Best Western site and even prechecked in. Under comments we said we need dog friendly room. Under precheck in comments, we put prefer room away from elevator or stairs because noise can trigger our dog to bark. So behold, when we checked in, we were given room by elevator. Essentially told take it or pay more for alternative. Great customer service, given we were tired from our journey from Jackson Wyoming, we took the room by elevator. Hopefully front desk didn't get complaints when noises from elevator triggered occasional bark from our girl.
Room was clean. Actual breakfast service was fine. The initial check-in reception was disappointing.More
- Free Wifi
- Free parking