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Holiday Inn Bozeman
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Reviews (388)
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1 - 6 of 388 reviews
Reviewed January 22, 2018 via mobile

We were so impressed by the accommodation at Holiday Inn in Bozeman. Great beds and pillows allowed for a great sleep. The staff were all very kind and accomodating. They had a good competitive price for a week stay. The cafe is only open morning until 11am and closes until evening but there are other eating places close by.

Stayed: January 2018, traveled with friends
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2018

We were traveling with a dog and saw the Holiday Inn was pet friendly and were pleasantly surprised to learn they didn’t charge extra for a pet. There was an inner protected courtyard to walk the dog (much appreciated since the temperature was 2 degrees, with snow and wind). Our daughter used the pool and hot tub and we appreciated being able to go to dinner without leaving the hotel.

Stayed: December 2017, traveled with family
Thank Eestigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2018

I stayed here while chaperoning a school event in 2017. First of all, with Bozeman hotels over-booked from in-town state school events, this hotel price-gouged our kids with rates approaching $200 per night, and then wanted $12 per head for breakfast. The hotel has no elevator so baggage had to be schlepped up stair wells. The hall ceilings were leaking and the décor was abysmal. Finally the hotel has a moldy pool smell permeating the entire establishment. Normally I don't leave negative reviews, but I really feel our students were ripped off. In my opinion, $49.95 would have made the stay at least tolerable value-wise.

Room Tip: If you MUST stay here, request a first floor room
  • Stayed: November 2017, traveled on business
    • Location
    • Rooms
    • Service
3  Thank Marci S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcR_BZN, General Manager at Holiday Inn Bozeman, responded to this reviewResponded January 10, 2018

Marci,

Thank you for your feedback! We know Bozeman can be expensive during busy times and are similarly disappointed your team was unable to book accommodations in advance at more reasonable rates. Providing top notch service at a great value is our goal and, with the ability to separate breakfast from the room rate, we often provide one of the best values in town. Our book early and save program now provides 25% discounts for weekday stays booked at least 9 days in advance plus an additional 2%-6% for IHG Rewards Club members. With advance notice of needs, we can also secure first or second floor rooms and provide a variety of catering solutions to suit all needs. We're sorry to hear the temporary structural damage causing leaks and ventilation issues impacted your stay but are happy to report we have resolved in the long period since then. We hope you have a great 2018 - safe travels to you and yours.

Regards,

Marc R.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2018 via mobile

Drove in from Butte and grabbed a room for the night since our flight leaves at 6am. Rooms were nice and clean. They also provided a airport shuttle, so we’re able to leave the car there for parking and not having to pay at the air terminal.

Stayed: January 2018, traveled as a couple
Thank carvensno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2017 via mobile

The staff was friendly and the pool is good sized and warm enough. However, I don’t think we will come back. It’s in desperate need of a remodel. It feels dreary, the hallways feel institutional. The windows let so much air in from outside that I smelled diesel, while trying to go to sleep, from the truck running outside our window.

Stayed: December 2017, traveled with family
1  Thank judym1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Bozeman, responded to this reviewResponded January 15, 2018

Hi judym1980!

Thanks for choosing to stay with us and sharing your experience! While we appreciate your kind words for our hotel staff and pool area, we regret to learn that you find our hotel outdated. We strive to provide our guests exceptional facilities and a memorable stay. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.

Again, thanks for your comments, and we'd be delighted to welcome you back at our hotel so we can demonstrate our commitment to 5-star service in all areas of your experience.

Safe travels,

Gian M
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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