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Reviews (424)
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All reviewscrystal towerscanal walkcape townhome away from homebedroom penthouseself cateringexcellent servicecentral locationexcellent stayfull kitchenknife restaurantbusiness tripthe ground floorshopping mallratanga junctionvirgin active gymroom service
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Reviewed 4 April 2018

The place was very lovely and comfortable. One issue was the privacy in the shower area. You can clearly see whoever walks in the corridors on the top floor and was uncomfortable that they might see me while taking a shower.

  • Stayed: March 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bukafu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca Z, Front Office Manager at The Residences at Crystal Towers, responded to this reviewResponded 1 week ago

Good Day,

Thank you for the great review.

We look forward in welcoming you back at The Residences.

Best Regards,
The Residences Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

We had good stay. The hotel is clean, near shopping mall. The staff did help us slot in the transport and the tours. Although water is an issue in Cape town but we did not feel it. The only negative point is that they do not serve breakfast, and if you need that then the Marriot next door will help you for 255 R/P.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca Z, Front Office Manager at The Residences at Crystal Towers, responded to this reviewResponded 1 week ago

Good Day,

Thank you for the great review. We do have a breakfast option-however it's Continental.

We look forward in welcoming you back at The Residences.

Best Regards,
The Residences Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 March 2018

Luxury for less is how best I can describe the place, it has a very unique sent that strong but makes me feel at home. I love going there when ever I am in Cape Town. would recommend it to every one who like a great place

Room Tip: Great place
  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ofentse R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca Z, Front Office Manager at The Residences at Crystal Towers, responded to this reviewResponded 1 week ago

Good Day,

Thank you for the great review.

We look forward in welcoming you back at The Residences.

Best Regards,
The Residences Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 March 2018 via mobile

Quick red cuppa and a chat. Comfortable chairs. Fast service. Free wifi. Very professional waiter service - bringing the card machine with the bill so that they don't have to go back and fetch it anyway - thank you. Nothing else to add as you should not tinker with the exceptional.

Stayed: March 2018, traveled on business
Thank fuserminusku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bianca Z, Front Office Manager at The Residences at Crystal Towers, responded to this reviewResponded 1 week ago

Good Day,

Thank you for the great review. :) :)

We look forward in welcoming you back at The Residences.

Best Regards,
The Residences Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 February 2018

Easy, pleasant, clean - perfect for a short stayover. Stroll over to Canal Walk for dinner and a movie and excellent shopping. Basement parking very convenient. Self catering room very pleasent and sliding door to let in fresh air was a bonus.

  • Stayed: February 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gillian-Lee-Viljoen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheResidences, Front Office Manager at The Residences at Crystal Towers, responded to this reviewResponded 17 February 2018

Good Day Gillian,

Thank you for the great feedback.

Look forward in welcoming you back to Th Residences.

Regards,

The Residences Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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