Hello Ms-Happygolucky1-Sorry your stay wasn't what we had hoped for. Our beds were replaced 2 years ago, and we receive many compliments on them daily. Sorry the staff was rude, out in the hallways, I do instruct them to be as quiet as possible while cleaning activities are under way. Breakfast includes many great things included Jimmy dean sausage egg and cheese biscuits, bagels, fresh fruit, 3 types of juices, toast, 3 types of cereal and of course fresh coffee. Sorry this stay did not work out, keep us in mind in the future. Kind regards The manager