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All reviews splash pad mini golf breakfast buffet indoor outdoor pool big slide water park game room parking pass time share spring break family vacation silver dollar city off season staff was very friendly welk resort tubs
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6 - 11 of 866 reviews
Reviewed March 26, 2022 via mobile

We love staying here. We owned here for years and have never been disappointed in our stay. We always stay in the condos that is fully furnished, clean, roomy, comfortable and pretty. If we've ever needed anything or if something isn't working right, someone is there no matter what time. Maintenance staff is the best especially when the AC wasn't working right at night and they were on it. The AC guy that came the next day was the kindness, professional and knowledgeable person you could meet. We went during spring break and the resort was busy which we like seeing. The pool area and property is very well kept. The front desk staff is top notch as well as the concierge staff. They are not pushy and very helpful and knowledgeable. Also, we ate breakfast in the restaurant which we don't usually do because I cook a lot, and the breakfast buffet was delicious as well as having a great staff.

Room tip: Don't go in January because that's the off season for the area and you might be bored. But the resort is still staffed with great people.
Date of stay: March 2022
Trip type: Traveled with family
Thank 30DebbieD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2022 via mobile

Despite repeated attempts to get me to sit through either a time share or vacation club presentation, I am giving this resort five stars because of the fantastic experience I had staying there. It was clean, quiet, spacious, convenient to all local attractions and offered residents great ammenities like an on-site escape room, miniature golf course and heated infoor pool and waterslide. There was a safe inside the room, and the A/C worked well. Bed was incredibly comfortable, and the shower was hot (although the pressure was very low). There was a sundries shop in the lobby, and a concierge who could help with attraction tickets. Very nice and helpful staff. I would definately stay here again.

Date of stay: February 2022
Trip type: Traveled as a couple
2  Thank VanEsq12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2021

First off, when we got to the hotel it took 15-20 minutes to check in because you had to listen to the “concierge “ try to sell you every show ticket in town for a “great deal.” We stayed on the first floor and as soon as we walked into the room, it reeked like an out house. Come to find out, the first floor had just flooded that day due to a rain storm. The carpet was soaked in certain places In multiple rooms. Also, while trying to sleep the guests above us we’re running laps back and forth their room and it sounded like the roof was coming down. I called the front desk multiple times to see if someone could go upstairs and ask those guest to sleep quite down. Finally Jason said he would send security which did nothing. Those people above us ran non-stop until after midnight. The next day we were walking into the main entrance and there was vomit in front of the door. The splash pad is in a separate building and everything is so expensive. Overall, the experience was terrible compared to other hotels I’ve stayed at in Branson. There’s a high chance that we will not be back.

Date of stay: December 2021
Trip type: Traveled with family
3  Thank 100hayleyr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2021 via mobile

First, booking was a pain. Trying to talk to the people on the phone was impossible so we booked online and that took an hour.

Second, the rooms are a "great price" because everything is uncomfortable, outdated, and scuffed up, chipped paint, etc. No microwave in room. When we checked in it took another 15 min to get our keys to work.

Third, everything costs extra. The movie room. The pool, which had a movie screen but projector was broken. Snacks at the pool were $3 for a bottle of water! The movie room cost extra. Breakfast cost extra. Coffee was free but I've had better creamer options at Days In.

Fourth, the staff (except for one of the cleaning staff) including management were EXTREMELY rude. NOT helpful, don't care a thing for decent customer service.

And.....we walk out today and hot tub is broken.

We will NEVER stay here again.

Date of stay: December 2021
Trip type: Traveled with family
4  Thank 665lornaw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2021

Stayed here with my husbands family for Thanksgiving and can NOT commend this place enough! The staff was absolutely phenomenal. We ran out of towels in the middle of the night and had replacements at our door within minutes. The indoor waterpark is perfect and even have mini-golf on site, all was included in price. The most wonderful breakfast of any hotel I have ever had. I locked myself out of the room probably a dozen times and they were so friendly and understanding. Room was spotless when we checked in and even had a new air conditioner put in the previous day. Amazing customer service Welk Hotel and such a beautiful thanksgiving lunch at your restaurant. First time to stay and we will definitely be back either there or at your lodges!

Date of stay: November 2021
    • Location
    • Cleanliness
    • Service
Thank ericapQ3852FH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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