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13 - 18 of 1,620 reviews
Reviewed December 18, 2021

Harassed by staff to correct their check in mistake including a call at 10:30pm! Room was moist and musty smelling and temperature control did not work.
Bed was lumpy from over use and clearly too old for Hilton brand standards.
Breakfast took 30 minutes to be seated and by the time I sat down all the food was either empty or crusty.
The location certainly does not justify the price tag of this hotel- it needs to be updated badly.

Date of stay: December 2021
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank mstoops82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stacy Connolly, Guest Services / Front Office at Hilton Branson Convention Center, responded to this reviewResponded December 23, 2021

Thank you for sharing your experience and providing the detail. We appreciate knowing areas of focus so we may work to improve for future visits. We are very sorry to have let you down and hope you may consider us again sometime in the future. We wish you a wonderful holiday season and all the best in the new year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2021

My daughter and I stayed here, for the second year in a row, for our annual shopping excursion. We actually had a better experience than last year.
We stayed in a 'double queen w/landing view' room. The beds and the room were nice and comfortable, bathroom clean, staff friendly and helpful.
We ate dinner and breakfast at L2, both meals were delicious. Couldn't have been better, and the atmosphere was quiet and relaxed.
We shopped all over Branson using the hotel as a base, and this year we even got a bonus! The Adoration Parade took place right outside our window.
Truly an enjoyable stay

Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
Thank cantcruiseenuf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stacy Connolly, Guest Services / Front Office at Hilton Branson Convention Center, responded to this reviewResponded December 12, 2021

We are honored to have your continued patronage especially for special time with family. We are so pleased to hear of your enjoyment and really appreciate hearing your feedback. Our Hiltons of Branson team wish you and your family all the best this holiday season and we look forward to welcoming you back to the Branson Landing Area.

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Reviewed December 1, 2021

My wife and I were very pleased with the hotel as a whole. The location was great, but when it was chilly outside, we were able to relax in a cozy and intimate environment with the Level 2 lounge and steakhouse.
The indoor pool was warm and the area was spacious and didn’t have you choking on chlorine fumes.

Date of stay: November 2021
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Review collected in partnership with Hilton Hotels & Resorts
Thank mbrown5704
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stacy Connolly, Guest Services / Front Office at Hilton Branson Convention Center, responded to this reviewResponded December 1, 2021

Thank you very much, we are so excited to hear of your enjoyment and our team really appreciates the kind words. We hope to serve you again upon your return to the Branson Landing area. We wish you a wonderful holiday season and safe travels always!

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Reviewed November 29, 2021

Awesome hotel and superb staff! Tyler and Roger where amazing at the front desk and I had a great experience at the Level Two with Anton as my server!! The Wagyu Ribeye is worth every dollar!! Thanks for your GREAT HOSPITALITY!

Date of stay: November 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank ryanm334
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stacy Connolly, Guest Services / Front Office at Hilton Branson Convention Center, responded to this reviewResponded December 1, 2021

Thank you very much for your kind words! We are honored to serve you and thrilled to hear of your enjoyment! We look forward to serving you in the future! Our team wishes you safe travels and great happiness all throughout the holiday season!

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Reviewed November 28, 2021 via mobile

Dirty & outdated! I’ve stayed in much cheaper hotels that were cleaner than this. Our shower floor at home was cleaner than the one in this room! The shower head was absolutely horrible there was other people’s dirt left on the floor. There are not enough towels on the room to even put one on the floor to use for the shower. The toilet paper is as thin as it gets, I recommend using the tissues in the restroom because they are a little thicker. And to top it off you can’t even get a cup of coffee on the lobby. Had to wait until 6:30 for the restaurant to open. The bar staff was pretty good though.

Date of stay: November 2021
Trip type: Traveled as a couple
Thank amylN7209AF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Stacy Connolly, Guest Services / Front Office at Hilton Branson Convention Center, responded to this reviewResponded December 1, 2021

Thank you for sharing your perception and we are very sorry to hear of your unhappiness. We will ensure your comments are shared with our management team. We wish you and yours a wonderful holiday season regardless of where you stay.

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