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“Horrible!”

Taco Bill Mexican Restaurant
Price range: US$7 - US$18
Cuisines: Mexican
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Restaurant details
Dining options: Dinner, Takeout
Description: Taco Bill Mexican Restaurants is Australia's leading Mexican group, predominately in Victoria. With 35 locally owned and operated restaurants, the group provides Australia with daily fresh ingredients and an authentic Mexican culinary experience.
Reviewed 6 November 2017 via mobile

Went to dinner tonight, our first visit despite living in the area for years. Won't go back.
Upon arrival we were told by a waitress to "hang on a minute", whilst she finished chatting to a friend. Once he left, she showed us to our table. Then stood behind the bar and slurped on her drink in front of all customers, not very professional.
Menus greasy to touch, the place is old, drab and looks grubby.
Oh and the meals - I had Beef Enchilada, which was a tortilla filled with unrecognisable mush zapped in microwave (that's what it looked like & how it tasted).
Other dishes of Nachos and Carne Con Chile Colorado were only just bearable, and they forgot our serve of tortillas.

1  Thank JulieTIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 10 reviews

Reviewed 18 March 2017

First time at this venue and will never return. The nachos entrée was ok but the rest of the dinner was cold when delivered and tasted like the food had been frozen for a very very long time and then heated up and served. When we were asked if the meal was ok we said it was not and service which had been fine until then suddenly took a very bad turn. We were not expecting gourmet, but the standards makes McDonalds and Nandos look like 5 star dining.

    • Value
    • Service
    • Food
Thank glennari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TacoBillMexican, Public Relations Manager at Taco Bill Mexican Restaurant, responded to this reviewResponded 26 March 2017

Hola glennari, we want you to love Taco Bill every visit and it sounds like on this occasion we didn't measure up! Please let us make it up to you by emailing admin@tacobill.com.au, many thanks!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 February 2016

Loved my evening tonight!
The restaurant atmosphere was wonderful!
The girls who served us tonight were very personable, attentive in their listening and very quick to help with anything we needed.
The food was delicious, so yummy. It was also very prompt and piping hot when it arrived.
Highly recommend to anyone wanting a fantastic Mexican meal.

Thank jezzrenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TacoBillMexican, Public Relations Manager at Taco Bill Mexican Restaurant, responded to this reviewResponded 3 February 2016

Hola jezzrenn, it’s great to hear from you, and thank you for your review. We are really glad you like our delicious food and great service, as we try really hard to provide the best Mexican experience available! We look forward to seeing you again soon! Gracias.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 January 2016 via mobile

Food was nice, nothing amazing. Customer service wasn't the best unfortunately. Probably wouldn't return because good customer service is important to me.

Thank shylah001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TacoBillMexican, Public Relations Manager at Taco Bill Mexican Restaurant, responded to this reviewResponded 10 January 2016

Hi shylah001! Thanks for bringing your concerns to our attention. It sounds like our staff didn't meet our high standards on this night. Please email our team your details so we can resolve with you, admin@tacobill.com.au, Gracias, and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 29 September 2015

We haven't been here for a couple of years, so I found the serving sizes were smaller than they used to be (fair enough since the prices haven't changed). We found the service was great, always someone there when you want them but left you alone to talk and enjoy your meal

Thank Melb_rabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TacoBillMexican, Public Relations Manager at Taco Bill Mexican Restaurant, responded to this reviewResponded 3 October 2015

Hola Melb_rabbit, it’s great to hear from you, and thank you for your review. We are really glad you decided to dine with us again after so long, and that our service was still great! We look forward to seeing you again soon for another mexcellent time! Gracias.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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