I gave the Fairfield Inn Midland a very good rating because the hotel is relatively new and has a lot of nice features (good design, great gym, good location for those wanting to be downtown). However, Marriott Bonvoy elite status recognition was nonexistent.
I was never acknowledged by name (as in Mr Smith), thanked for staying, or asked how my stay was. Likewise, my elite status level was never acknowledged and I wasn’t even offered a bottle of water at check-in.
My only complaint about the rooms is that for a relatively new hotel there is considerable wear-and-tear, both on the walls in the room and the walls in the hallways outside the rooms. Also, the very dark carpeting in guest rooms already showed '
]\stains. They would have been better off with wood or mock wood flooring.
I did like that the pantry sells some decent supermarket quality wine. That’s a very nice feature since most Fairfield properties don’t have a bar. However, the rest of the pantry was dismal. No granola bars and no yogurt.
Also, when I stayed they weren't serving a real breakfast. Just a very poor grab-and-go bag with coffee.
All things considered, I would consider staying here again because the location is great but recognition of Marriott’s highest level elite status guests.More
- 1 (855) 605-0317
- Free Wifi
- Free parking
- Fitness center