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Reviews (1,501)
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Reviewed 1 December 2017

I have flown into and out of DTW literally dozens of times and had never visited the Westin on my travels. However, having some time to kill, we decided to visit the Westin for a snack after I had dropped off my luggage and before going through security. Very comfy, calm lounge/bar area, great food and a real oasis from the buzz of the terminal. Even discovered that there is a security gate straight through to the Terminal from the lobby - very convenient! Felt like we had discovered some special airport secret - will definitely pass through the Westin for pre-flight refreshments again. Alternatively a great place to hang out if you have the misfortune to be delayed or to be picking up someone who has been delayed.

Stayed: November 2017, traveled with family
Thank Denise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded 4 December 2017

Dear Denise,

Thank you for taking a moment to provide this valuable feedback. We're thrilled that we had the chance to welcome and serve you over your time with us. We're truly proud of our newly renovated hotel and the ongoing convenience and tranquility that we can offer. Hope to welcome you back in the future and thank you again.

Stay well,

John R.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 November 2017

Very nice hotel . at the airport . a little pricey . one of the nicest hotels I have stayed at . give yourself time for secularity at the hotel so you don't miss your flight . very good breakfast great food

  • Stayed: November 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jhowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2017 via mobile

This is the second time I have stayed here. Both times were booked through Priceline and it was an incredible value. This time my family of three stayed the night before an early international flight from DTE. Checkout was easy at 4:30 am, I just called down to the desk and left the keys in the room. There was a shuttle right outside the hotel that promptly took us the the correct terminal. This hotel was so convenient, I won’t stay anywhere else when flying out of DTE!

Stayed: November 2017, traveled with family
2  Thank Cheree C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded 28 November 2017

Dear Guest,

Thank you so much for staying with us and allowing us to serve you. We're thrilled you took a minute to provide this valuable feedback. Glad you were able to take advantage of the fantastic convenience, tranquility of our recently completed renovation and certainly our attentive staff. Hope to welcome you back in the future and thank you once again.

Stay well,

John R.

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Reviewed 26 November 2017 via mobile

I had a flight early Saturday following thanksgiving and decide to stay at the Westin. The rooms are nice and the hotel couldn’t be more convenient for the airport. However, rooms can be pricey. In addition, the bar and grille are only opened until 10 (grille) and midnight (bar). This seems early given that it’s an airport hotel in a major city.

Stayed: November 2017, traveled with family
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded 27 November 2017

Dear Bob,

Thank you for choosing our property and taking a moment to provide your feedback. Thrilled to hear your thoughts on our recently renovated property and your ability to take advantage of the major in-terminal convenience, that our location offers. We do indeed flex our hours within the lounge to accommodate late evening diners and certainly hope you weren't inconvenienced.

Stay well,

John R.

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Reviewed 17 November 2017 via mobile

After long international flight, we had to stay in Detroit overnight. Got room in Westin and it was 5 minutes from customs! Hotel check in speedy and we were in our room 15 minutes. So convenient! Room is nice and lobby is beautiful! Had breakfast next morning before flight home and it was delicious! Highly recommend for airport hotel!

Stayed: November 2017, traveled as a couple
Thank MoghaniALABAMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded 20 November 2017

Dear Guest,

Thank you for choosing our property and allowing us to serve you. We're thrilled that you have taken a moment to provide this valuable feedback. Wonderful to hear we were able to provide a relaxing and restful experience while you were with us. We're very proud of our restaurant culinary team and servers and nice to understand that you were able to take advantage of our newly refurbished public space and lobby.

Stay well,

John R.

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