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Reviews (1,299)
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Reviewed 9 December 2017 via mobile

Stayed at the MGM after buying tickets to a show at the Masonic Temple. Very nice room with an incredible shower. Room was clean and very comfortable. Played a little at the casino and enjoyed a bite at one of the restaurants. Would definitely stay again and would highly suggest. Taxi ride to the MT was 8$.

Stayed: November 2017, traveled as a couple
Thank Teacherdavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded 11 December 2017

Dear Teacherdavison:

Thank you for sharing your very encouraging recommendation of MGM Grand Detroit. We are grateful for your feedback regarding our beautiful accommodations with their exceptional amenities, as well as your enthusiastic review of our casinos and restaurants. We are happy to earn your gracious commentary and look forward to your return.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 December 2017 via mobile

Interesting! We have gone to Detroit for many trips. Probably 8 years of Thanksgiving trips. And this ranks as one of the most interesting. Why you say? Because we stayed at the MGM Hotel and Casino.

Normally we stay at the Westin or Holiday Inn. They are closer to the parade route. We party Thanksgiving Eve, get up Thanksgiving morning and walk the parade route to the Lions football game. Great 3 for 1 weekend!

This time, because I got a great deal on the rooms a few months ago, we decided to try the MGM.

Good things:
Easy access to expressway.
Great rooms in a NICE hotel.
Gambling (if that’s your thing).
Close to Lions Game Site - Ford Field

Bad Things:
No place to eat or drink except the casino (which allows smoking)
No casual place to sit and have a drink if you don’t gamble. If you sit at the bars in the casino they want you to gamble or give up your seat at the bar.
Food except at one restaurant was expensive.. I am okay with that, but my wife eats like a bird, and a steak for $65 ala carte is a waste on her.

Overall: an interesting weekend with nice people who are there to have a good time.Nice hotel.

Stayed: December 2017, traveled as a couple
Thank Laker47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded 8 December 2017

Dear Laker47:

Thank you for giving MGM Grand Detroit a try. We are happy to earn your high marks for our convenient location, beautiful facility, and spacious, stylishly appointed accommodations. We do regret our choice of dining venues proved somewhat imperfect for your needs. Overall, it seems you enjoyed your visit so we hope you will consider giving our resort another try, the next time you visit Detroit. Hurry back soon!

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 December 2017

Stayed for a weekend away to see a show at the Fillmore. Room was ready slightly ahead of check-in time, which was nice. Room was nice, clean, and comfortable: no complaints. We are not gamblers but took a walk through the casino and had a drink at the bar, which was fun, but definitely a different experience when smoking is still allowed inside. Being a non-smoking couple, the smell was ever-present and impossible to ignore. We managed to find a corner seat in the bar far enough away from anyone smoking that we were able to enjoy our drinks, but I am definitely thankful that the days of smoking inside anywhere else are over. This also dissuaded us from choosing to eat in any of the restaurants on site. We easily walked down to find a restaurant and to the Fillmore theatre with no issues. Ordered room service breakfast in the morning which we really enjoyed (french toast and a made-to-order omelette). Overall it was a fun experience. Oh and Christmas decorations around the lobby were a nice touch!

  • Stayed: December 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this reviewResponded 5 December 2017

Dear Holly H:

We are happy to host your recent experience and appreciate the opportunity to provide you with the excellent service and relaxing accommodations you deserve. Thank you for offering your very encouraging review of MGM Grand Detroit. We hope to welcome you back again soon.

Sincerely,


Stephanie A.
Guest Relations Manager
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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Reviewed 3 December 2017 via mobile

We have stayed at MGM Detroit several times and each time their personnel and hotel are 5 star. From the valets, check in desk and housekeeping it is apparent that they have the customer in mind. I wish there were more places for a quick breakfast but overall great getaway.
One big plus....security in lobby checking room cards and preventing non guests from being in Hotel.

Stayed: November 2017, traveled as a couple
Thank G Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded 4 December 2017

Dear G Z:

We are honored by your continued patronage. Thank you for offering your enthusiastic review of our affable service, safe, secure environment, and friendly staff. Your suggestions regarding dining venues are also quite poignant, so we will certainly consider them moving forward. Please come see us again soon.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 November 2017

Overall our stay was very nice..very over priced but nice. On our first nights stay we had to be moved due to air conditioner noice in the middle of the night. Unfortunately we were moved to a similar room but not the floor we were promised. No apology or offers of discounts for the inconvenience.

Room Tip: Better view from upper floors.
Stayed: September 2017, traveled with family
Thank lisalN9775IH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded 20 November 2017

Dear lisalN9775IH:

We apologize for any inconvenience experienced as the result of noise disturbances encountered during your time here at MGM Grand Detroit. We further regret that your assigned accommodations were not on the floor you requested. While we make every effort to meet the specific requests of our guests, at times the limits of occupancy and travel patterns can hinder our most strident efforts. We are glad you found your stay pleasant, overall. We value your patronage and hope for the chance to more effectively meet your needs, the next time you come to town.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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