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“Christmas Celebration!”
Review of MGM Grand Detroit

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MGM Grand Detroit
Ranked #11 of 33 Hotels in Detroit
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 9, 2017

Back in August or September I booked a package deal for a December Friday for Hubby and I to celebrate Christmas, and MGM Grand delivered a spectacular stay! Brittany checked us in quickly and flawlessly. The room had a nice view of the Ambassador Bridge, with nice amenities. I love this hotel, it is a very special experience staying right here in Detroit!

  • Stayed: December 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank lvgal61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded December 11, 2017

Dear lvgal61:

Thank you for giving MGM Grand Detroit the opportunity to meet and exceed your expectations. Your glowing review of our friendly Front Desk staff, as well as your thoughtful comments about our well-appointed accommodations is most encouraging. We love knowing that our resort was the perfect place to help you celebrate the holiday! Please come see us again soon.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5 - 9 of 1,130 reviews

Reviewed December 9, 2017 via mobile

Stayed at the MGM after buying tickets to a show at the Masonic Temple. Very nice room with an incredible shower. Room was clean and very comfortable. Played a little at the casino and enjoyed a bite at one of the restaurants. Would definitely stay again and would highly suggest. Taxi ride to the MT was 8$.

Stayed: November 2017, traveled as a couple
Thank Teacherdavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded December 11, 2017

Dear Teacherdavison:

Thank you for sharing your very encouraging recommendation of MGM Grand Detroit. We are grateful for your feedback regarding our beautiful accommodations with their exceptional amenities, as well as your enthusiastic review of our casinos and restaurants. We are happy to earn your gracious commentary and look forward to your return.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2017 via mobile

Interesting! We have gone to Detroit for many trips. Probably 8 years of Thanksgiving trips. And this ranks as one of the most interesting. Why you say? Because we stayed at the MGM Hotel and Casino.

Normally we stay at the Westin or Holiday Inn. They are closer to the parade route. We party Thanksgiving Eve, get up Thanksgiving morning and walk the parade route to the Lions football game. Great 3 for 1 weekend!

This time, because I got a great deal on the rooms a few months ago, we decided to try the MGM.

Good things:
Easy access to expressway.
Great rooms in a NICE hotel.
Gambling (if that’s your thing).
Close to Lions Game Site - Ford Field

Bad Things:
No place to eat or drink except the casino (which allows smoking)
No casual place to sit and have a drink if you don’t gamble. If you sit at the bars in the casino they want you to gamble or give up your seat at the bar.
Food except at one restaurant was expensive.. I am okay with that, but my wife eats like a bird, and a steak for $65 ala carte is a waste on her.

Overall: an interesting weekend with nice people who are there to have a good time.Nice hotel.

Stayed: December 2017, traveled as a couple
Thank Laker47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded December 8, 2017

Dear Laker47:

Thank you for giving MGM Grand Detroit a try. We are happy to earn your high marks for our convenient location, beautiful facility, and spacious, stylishly appointed accommodations. We do regret our choice of dining venues proved somewhat imperfect for your needs. Overall, it seems you enjoyed your visit so we hope you will consider giving our resort another try, the next time you visit Detroit. Hurry back soon!

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2017

Stayed for a weekend away to see a show at the Fillmore. Room was ready slightly ahead of check-in time, which was nice. Room was nice, clean, and comfortable: no complaints. We are not gamblers but took a walk through the casino and had a drink at the bar, which was fun, but definitely a different experience when smoking is still allowed inside. Being a non-smoking couple, the smell was ever-present and impossible to ignore. We managed to find a corner seat in the bar far enough away from anyone smoking that we were able to enjoy our drinks, but I am definitely thankful that the days of smoking inside anywhere else are over. This also dissuaded us from choosing to eat in any of the restaurants on site. We easily walked down to find a restaurant and to the Fillmore theatre with no issues. Ordered room service breakfast in the morning which we really enjoyed (french toast and a made-to-order omelette). Overall it was a fun experience. Oh and Christmas decorations around the lobby were a nice touch!

  • Stayed: December 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this reviewResponded December 5, 2017

Dear Holly H:

We are happy to host your recent experience and appreciate the opportunity to provide you with the excellent service and relaxing accommodations you deserve. Thank you for offering your very encouraging review of MGM Grand Detroit. We hope to welcome you back again soon.

Sincerely,


Stephanie A.
Guest Relations Manager
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

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Reviewed December 3, 2017 via mobile

We have stayed at MGM Detroit several times and each time their personnel and hotel are 5 star. From the valets, check in desk and housekeeping it is apparent that they have the customer in mind. I wish there were more places for a quick breakfast but overall great getaway.
One big plus....security in lobby checking room cards and preventing non guests from being in Hotel.

Stayed: November 2017, traveled as a couple
Thank G Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Manager at MGM Grand Detroit, responded to this reviewResponded December 4, 2017

Dear G Z:

We are honored by your continued patronage. Thank you for offering your enthusiastic review of our affable service, safe, secure environment, and friendly staff. Your suggestions regarding dining venues are also quite poignant, so we will certainly consider them moving forward. Please come see us again soon.

Sincerely,

Seth L.

Guest Relations Specialist
MGM Grand Detroit
MGM Resorts International
customerservice@det.mgmgrand.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MGM Grand Detroit

Address: 1777 3rd St, Detroit, MI 48226-2498
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Detroit
#1 Business Hotel in Detroit
#2 Green Hotel in Detroit
#6 Luxury Hotel in Detroit
Price Range: ₱9,991 - ₱23,787 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — MGM Grand Detroit 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our oversized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse, Detroit's only resort style Spa. Immerse Spa. ... more   less 
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Also Known As:
Mgm Grand Detroit Hotel Detroit
Mgm Grand Hotel Detroit
Detroit Mgm Grand Hotel

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