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Reviewed 14 September 2015 via mobile

The hotel staff was very friendly and the lobby was clean. The hotel is in a great location surrounded by shops, restaurants and of course the beach. It was only short drive away from the boardwalk and the theme park.
The great factors were:
1) pool bar
2) A Magic Show for families
3) Decent space in rooms.
4) Amazing pool access.
5) Amazing views
The few issues I had with the hotel was:
1) The Ice machine in the fridge(was eventually fixed during our stay)
2) Room was a little out dated.
3) The restaurant was too pricey.
4) Stove was very old. (Had a musty smell when you turned it on)
5) The sofa bed was not very comfortable.
The hotel is ok and wonderful on the outside and lobby. Great for a weekend getaway. For now, we will not return. Maybe if they update there rooms like the lobby,I may give them another try.

Stayed: June 2015, traveled with family
2  Thank Deja L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 September 2015

The location is great, but we were less than impressed with the hotel itself. The rooms could have been cleaned better–it's an old hotel that just has Holiday Inn furniture and decor in it. It needs updating.

Room Tip: Beach view w/ a balcony is nice.
  • Stayed: August 2015, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Flipjump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Ocean City, responded to this reviewResponded 28 September 2015

Dear Flipjump,

Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like we fell below your expectations with regard to the room cleanliness. Your comment about the need to update the facility has been forwarded to the hotel management. Please accept our sincere apologies for any inconvenience this issue may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 September 2015

We stay here every year for our summer vacation. It never disappoints. The staff are always friendly and helpful. The rooms are nice and very clean. The oceanfront view is amazing-great sunrises! The Italian restaurant off the lobby is excellent. The pool bar is very refreshing, although it would be better if children were kept away from the in-water barstools. They use the stools to hang out on or launch themselves from. Since I am a paying adult, I would like to enjoy my drinks without this. In fact, the only improvement would be to have a separate pool that families could enjoy. Or at least rope off area around pool bar for only over 21. Children aren't allowed at any other bar, why should this be an exception? Will be back again next year.

Room Tip: Rooms higher up are more quiet.
  • Stayed: August 2015, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank April M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 September 2015

just a note on my resent stay @ the 66th street ocean city maryland the service provided by both cindy taylor and andra iordache went over and beyond ,i would like to thank them for one of the best vacations yet ,i have been to your resort same time every year for the past 12 years (a couple of july visits also),they do everything to make it right,see you next year cant wait for more fun in the sun
steve duschaneck (stevedusk214@aol.com)

  • Stayed: September 2015, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stevedusk214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 September 2015

We have stayed at this hotel every year for many years. My daughter and I love the pool, pool deck and swim up bar. This year our room was not up to standards, carpet had huge stains and we could not keep the flies out of the room. Complained to hotel staff during stay and when leaving and they did not seem to really care. The automatic doors were not working and were under repair. AND, while at the pool deck, experienced a husband/wife argument and another couple totaling intoxicated at the pool bar that eventually had to be escorted to their room by the manager. I think this hotel is in need of a renovation.

  • Stayed: June 2015, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Ocean City, responded to this reviewResponded 20 September 2015

Dear Judy C,

Thank you for taking the time to write a review about your stay with us. We appreciate you choosing our hotel whenever you visit Ocean City. However, we would like to apologize for falling short of your expectations regarding our rooms and staff. It is also regrettable that your experience at our pool was less than satisfactory. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. In addition, your feedback has been forwarded to our management to ensure similar situations can be avoided in the future.

Again, our apologies for the inconvenience and we hope to have another opportunity to provide you a much better experience.

Sincerely,

Joel A
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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