We stayed here using reward points on a trip to Annapolis. It was a last-minute booking or I probably got a closer hotel.
I was greeted as a reward member and given a treat bag.
The staff was very friendly and pleasant. Our room wasn't ready so the desk attendant gave us a different room. When we went up to the room, the key cards didn't work. The pad didn't light up at all, so I knew something was amiss. I went back down and she checked the cards. She had a maintenance guy go up with us to try. Cards still didn't work but his master key card did. He ran back down to get a different room. Third time was the charm. We definitely ended up with a nicer room than the one I booked. It looked like a king suite.
I went back down to park my car and the desk attendant was so concerned and asked if she could do anything else for us. I told her the room was great and we were fine. She really was concerned. The room upgrade was more than enough to make me happy.
The room was spacious. We watched tv in the sitting room. Couch was fairly comfortable there was a fridge and Keurig machine also in the room.
We had a King bed. The bed wasn't super comfortable, I've noticed this about Holiday Inn brand hotels for the most part.
Since we were in a room right by the highway, I expected it to be noisy in the room but it wasn't.
Breakfast was typical for a hotel. They had cinnamon rolls and pancakes along with the standard fare.
Did not use the pool or exercise room. Nor did we use the weird food vending machine. Could've used a drink vending machine or even a drinking fountain. Ended up buying $3 water at the pantry.
It was about 30-40 minutes to Annapolis from the hotel, depending on construction and traffic.
Pleasant stay with great staff.
