Cleaning staff threw my personal items away. On the morning I was checking out I took my luggage to the car, and then went to the lobby for breakfast with my colleges. I had left items that are in my pockets in the room because after breakfast when we were ready to leave, I was going to go back to the room, put the items in my pockets, get a bottle of coke I had left out of the refrigerator, use the facilities and then check out and leave. When I returned to the room "before I had checked out", they had cleaned my room. Threw away: my personal pen, comb, handkerchief, small bottle of medicine I carry, and of course the bottle of soda from the refrigerator. It's good I had not left my wallet! I have not stayed in this hotel for 5 years it used to be great, now they just don't seem to care. Basic process of determining when someone has checked out before going into the room to clean is not even followed.

In town for the week for work. The hotel offers a bar/food. No complimentary breakfast, however the burrito was BALLIN, despite its $15 price. The gym is adequately equipped, rooms are pretty decent with their own sliding glass doors for easy outside access. 2 stars for the greatest let down of 2023 so far. Came back from dinner and noticed my TV remote was gone after room service came. I called the front desk, she said they’d have “someone look for one.” 15 minutes later, no call back. I called again, she said “my shift is ending but they’re looking for one.” Aka, “I’m off, not my problem.” I said it’s late at night, that doesn’t sound promising. She said she promises they’re looking right now. I guess her promises are like my wife’s when she says “tonight, I promise.” Lies. 45 minutes later, I lay here at 11:11, and it’s time to make a wish. I wish I could watch TV.

***Update***- JK. Still waiting.

I prefer to stay on the first floor of a hotel. I was put in a room that is DIRECTLY across a narrow hallway (~4 feet) from a meeting room. Two of the 4 mornings that I was there, I was awakened early (~5:30 am) by employees setting up the room.

On the last morning, I heard a loud door banging closed every 20-30 seconds for 30 minutes, then it slowed down to every 2 to 3 minutes.

On my first morning, a breakfast meeting was held in the room starting sometime between 6:30-7:30 am, serving at least 25 people that was held with the door OPEN. You can imagine how noisy that was!

This is a terrible design for a hotel. What’s worse, though, is that guests are put in the rooms directly across from the meeting room. At the very least, the hotel should refrain from placing guests in rooms 174 to 182.

If it were not for the early morning racket, I would have rated this hotel as a 4 or 5 (if free/tea coffee was served in the lobby/breakfast area) . The double rooms are spacious and clean. The view from the first floor rooms is onto a garden/patio courtyard in the center of the hotel. There are 2 wicker chairs and a small table outside the sliding glass doors, but I don’t think the sliding glass doors actually open (at least I couldn’t figure out how to do it). I appreciated having daily housekeeping services, although I wasn’t expecting it.

Finally, be aware that large groups (100+) of high school students descend on the hotel during the summers to come visit the nation’s Capitol.