Rooms start off over $100 a night. So for what we paid, I would expect better quality of staff and service.
My fiancé and I stayed here for a business trip. After working 13 hours straight, outside in this heat, we came to the hotel.
We check in and go to park. Not a single parking spot was available. We had to drive around the building for 30 minutes for a parking spot! (Mind you this is at 9pm!)
We have never been here before, leaving us completely unfamiliar with this place. We were only told our room number. Assuming since our room started with 2 , we go to the second floor. Obviously, it was not our floor.We grab our luggage and walk inside. There is a HUGE formal meeting. We had no clue how to get through our room. It was packed! So, here we are, just getting off a construction job site, meandering our way through this formal party, it was so packed we were hitting people with our bulky luggage and I’m sure the last thing these people wanted to see on their special night were two lost guests merging their way up and down their party.
By the grace of God, we find our room. It was ok. Went to take a shower and the hot water took FOREVER to heat up.
We wake up to leave, look out of our window to see some poor souls had all of their tires stolen, straight in the parking lot!
This experience left us disgusted.