Place was well maintained and staff were amazing!
The available amenities were a great experience. We truly enjoyed our stay!
We would definitely be recommending this place.
Food and beverages were delicious! The tourists attractions and view was great!More
Booking.com
Booking.com
Booking.com
Happy with our staycation. Appreciate that they consider my 12 years old son free for both stay and breakfast. Really appreciate your consideration. Food is very good.
We came back again for dinner buffet because of the good service and very nice view of the city
Dear garrymichailtan,
Thank you very much for the fantastic review!
It's music to our ears that you were happy with your staycation. We're glad that the family loved the dinner buffet! Kids up to 12 years old can stay for free with their parents and enjoy breakfast as well.
We look forward to making your next mountain escape once again memorable!
Warm regards,
Kar Regro
Guest Services Manager
The place is filled with both indoor and outdoor activities of all sorts. The area is well-secured and staff are very welcoming and compassionate. Kudos to the front desk staff who provided my friend immediate first aid and care for her hot water burn and to Kuya Marlon, the sports/activity guide/facilitator, for making my friends and I's stay simultaneously entertaining, educational, and memorable. Great stay overall!
Dear josteins2023,
I appreciate your time posting a review from your recent stay with us in TripAdvisor!
It's an amazing delight that you maximized your stay with all the activities we have here. Your kind words for our security and team for being welcoming and compassionate are really appreciated. And, of course, Marlon is saying his thank you for the special shout out! We're glad that you and your friends had a great stay.
We can't wait to welcome you back on your next mountain escape!
Warm regards,
Kar Regro
Guest Services Manager
Staying at this resort will definitely be a core memory for me.
I can’t rave enough about this resort. Stayed for 2 nights on their premier deluxe room overlooking the city.
The room comes with 2 twin sized beds, and one extra sofa bed as there were 3 of us staying. You pay an additional 1,500 for the extra bed which also includes breakfast. The room is as spacious and clean, comes with complete amenities. Sheets and pillows were super soft.
Staff - 5/5. Our stay has definitely been a pleasant one because of the attentiveness of the staff. They were very accommodating and friendly. I loved interacting with them!
The resort had a breathtaking view of the city. What captivated me the most was the view of the sun setting over the city. It was truly magical.
They also had 2 restaurants: one where you can have your dinner, and the other was the pool bar where you can get drinks and finger foods. Both were still overlooking the city which made your meal all the more enjoyable. Not to mention that it was very affordable.
They had 3 pools (4ft, 3ft, and 2ft) which, again, overlooks the city skyline.
I really can’t express how happy I felt during my stay. This has truly been one of the most relaxing and enjoyable trip I had in a long time. And a big part of it was because of the welcoming demeanor of the place and the staff.
Will surely go back to this place.
Dear Mik2341,
Thank you so much for taking the time to share with the Trip Advisor community how happy you felt during your stay with us.
We're super thrilled that you liked the room, the super soft sheets and pillows, breathtaking view, affordable food and, of course, our attentive team members. Knowing that this trip was one of the most relaxing and enjoyable trips for you is energizing us!
We can't wait to welcome you back on your next mountain escape!
Warm regards,
Kar Regro
Guest Services Manager
Just got back from our first experience at Timberland Highlands Resort. This is the perfect venue for a family reunion. Most resorts that are local to the Metro Manila area (1.5 hours for everyone coming from QC and BGC) are not as nice as this. This truly feels like a 4 star resort feel with large open spaces for big groups to hang out. Usually places like this don't have good food or feel like you are "glamping."
Timberland Highlands offers a great package with buffet dinner and breakfast making it easier for a big group. They allowed us to make reservations in the Ridge Cafe to insure we were seated together and let us decorate the wall for our Christmas party. The food offered at the buffet for dinner were like any other hotel dinner buffet you may find at a 4-5 star hotel in Makati. We were impressed by the quality and presentation of the food.
Overall, the free wifi was dependable except in the bathrooms and stairwells.
There is a lot to do (basketball, verandas with great views, rock climbing, chess, pool, swimming pools for all ages, water slide, badminton).
Personally I would recommend staying in the deluxe rooms over the premier deluxe because of the room location to the activities.
The service was top notch. Everyone was very friendly and actually worked fast to whatever you requested, which is extremely rare here in the Philippines.
The only 3 negatives.
1. There's no cell phone reception at all about 5 min from the resort and throughout the resort, but there are signs pointing you to the right away since Waze will stop working. I wouldn't advise driving here at night.
2. The premier deluxe rooms is the newer building and is a hassle to go to. Definitely take the stairs if you can because there's only one elevator and for us, we had to take 2 elevators every time we had too many bags to carry down the steps just to get to/from our room. The layout of the building was like a maze. You have to go up and down flights of stairs to get to where you want to go.
3. The swimming pool was really dirty. My kids still enjoyed it, but my 4 year old son got a lot of bites on his back after just 30 min in the water.
Overall we would recommend this place. It's hard to find a place this nice close to the city.
Dear CrabisGOOD,
Thank you so much for the generous review!
It's amazing to hear that you find Timberland Highlands Resort the perfect venue for a family reunion. Your appreciation for presentation and quality of the food, numerous activities, and top notch service really make our hearts flutter! I value your feedback about the cell phone reception, building lay out and swimming pool. We'll all share these to our team and concerned departments for improvement.
We look forward to giving you a much more memorable mountain escape soon!
Warm regards,
Kar Regro
Guest Services Manager
We made the perfect decision to celebrate our 10th Anniversary here last October 17, 2022. The view is really breathtaking. The place is truly clean, the resto offered delicious food, the staff provided excellent service. Special thanks to the kind, attentive and happy staff of their resto, Ms. Andrea Mitch, Sir Rey, Sir Jerome, Sir Eric, Ms. Angelica, Ms. Arlene and Sir David, for the warm and very commendable service. Your hotel is really worth-booking. 100/100 rating!
Dear 19JaeCee17,
Thank you for such a lovely review about your dining experience at the Ridge Café!
The view is indeed breathtaking. I appreciate your commending our team members for being kind attentive and happy. Surely, Andrea, Mitch, Rey, Jerome, Eric, Angelica, Arlene and David will be happy about your words of appreciation for them. And, of course, to our chefs who make delicious food for our guests.
We can't wait to welcome you back on your next mountain escape!
Warm regards,
Kar Regro
Guest Services Manager
