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Reviewed 30 July 2021

Kristi was very welcoming and did a great job making sure everyone had what they needed for breakfast. Amanda and all the front receptionists were great and helped with all my requests during my stay. Thank you all for a great experience.

Date of stay: July 2021
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank chrisfZ1519IS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2021

Matthew was the BOMB! He was a perfect gentleman, expertly managed the chaos of some unruly local customers who brought their entire clan of 15 to the pool to swim making it impossible for anyone else to use it; delicately helped two elderly couples check-in and also helped two retired Marine bikers (us) by seeing to our every need (tape, pen, chair and paper) and did ALL of this with patience, a warm smile and incredible poise. Hats off to his Mom and Dad for raising such a perfect gentleman! When we asked for a local place to get something interesting and "local" to eat for dinner; he recommended "Buckets" where we had some amazing catfish nachos and crawfish etouffee. He also went out of his way to remind us of our breakfast options for an early morning start. What a simply incredible individual. For such a young employee, this gentleman is rocking it out of the park for the Holiday Inn Express franchise. I guarantee if you don't take advantage of this individual's abilities in the future, someone else will... its just a matter of time. Thank you, Matthew, for treating us (a couple of old, retired military Marine bikers) like human beings (some place don't) and for pitching in when we needed your help. Semper Fi to Holiday Inn Express in Pineville, LA for hiring such a great evening manager! Thanks again, Matthew and Ooorah!

Room tip: Pick rooms AWAY FROM POOL SIDE on top floors.
Date of stay: July 2021
    • Value
    • Location
    • Service
Thank cdlehr1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 June 2021 via mobile

Amanda at the front desk was so friendly. The breakfast with Kristi serving us was amazing! There was a strong teamwork with the customer service rarely seen today.

We will be back!!!!

The rooms were clean and current furnishings. There were plenty of outlets to charge our devices.

Date of stay: June 2021
Trip type: Traveled as a couple
Thank Trip32073744818
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2021

We weren't here long enough to be able to review all of the available amenities, but we had a very good experience here. They had the best mattress that I think I have ever slept on at a hotel. The room was perfectly clean. The staff were extremely kind, helpful, and hospitable. We stayed here because other hotels in Alexandria had poor reviews about staff and overall experience, but we had none of those issues here. Highly recommended.

Date of stay: June 2021
Trip type: Traveled with family
Thank 706kurtish
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 May 2021

I work for the National Guard. Anytime I come to to Camp Beauregard I stay here. The staff are all kind and courteous, Amanda, at the front desk, is always helpful with checking in with government travel. The rooms are very nice and comfortable. The best hotel in Pineville!

Date of stay: May 2021
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank johnnyrancet
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday Inn Express Pineville, Owner at Holiday Inn Express & Suites Pineville-Alexandria Area, responded to this reviewResponded 8 May 2021

Thank you Mr. Johnny for your five star review. We appreciate that you choose to stay with us while you are at Camp Beauregard. We thank you for your service to our country. We look forward to serving you again in the future. Have a great weekend with safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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