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emily a
London, United Kingdom

Amazing

5.0 of 5 bubblesReviewed Nov 10, 2019via mobile
This place is really amazing, immaculate & comfortable rooms, relaxing environment and fantastic food with much variety. Set off the the main road it offers peace and privacy, also is perfectly located to get to nearby attractions. Staff are incredibly helpful and would highly recommend. We wished we could stay longer!
Date of stay: November 2019
Trip type: Traveled as a couple
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Reviews (239)
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Reviewed November 10, 2019 via mobile

All in all this quaint little 'resort' is good choice for a budget conscience traveller. The staff are really friendly and helpful.

PROS:
- overall good location
- close to Alona Beach
- tasty, quality breakfast
- comfortable beds and pillows
- clean, comfortable bathroom
- decent wi-fi
- good air conditioning in the room

CONS:
- the location, being back off the main roads, after rain the dirt road to the resort gets muddy and very slippery
- the ground level rooms in building A don't afford much privacy if you want the curtains open. Room 1 in building A is the worst - I had to have my curtains closed otherwise people at the pool were staring right in the room
- no hot water in the bathroom sink, only in the shower

Date of stay: November 2019
Trip type: Traveled with friends
2  Thank flyboy55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 15, 2019

An absolute gem of a place. We experienced excellent personal service by staff who really care. Rooms are spacious and very clean. Food is good especially the breakfast. We will return here for another break soon.
Very good value. Great staff.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank Trevor F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 11, 2019

Wifi not working, staff are friendly could never lock the door to the room. Pool has too much chemical made our child sick. Cold shower every day, Would not recommend to anyone. Room full of mosquitos.

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Griffs647
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2019

Made room request a day before our visit when we were informed that the pool was closed. Paid full price with no discount given. Arrived for 3 night stay greeted by very friendly staff. Great stay as we went to a different resort to use their pool, but no acknowledgement from owners who sat in the restaurant chatting. Staff apologised and said decided to close pool for maintenance as there was very few bookings that week. Small pool open where it takes 3 strokes to complete a full length. We were returning guests and a simple apology or gesture of a beer would have seen us return. Will return in December but will stay elsewhere as its clear the owners only care about profit.

Date of stay: September 2019
Thank Simon G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GreenPapaya356, Owner at Scent of Green Papaya Resort, responded to this reviewResponded October 9, 2019

Sir, good afternoon.

First we wanna reply about the pool experience, which was close as you correctly said. On the property we have two pools, a small one with Jacuzzi (which stay opened, as the renovation was finished weeks ago) and then our big pool, was close during 5 days, unfortunately during your stay. The miscommunication or late information you had was our mistake, we certainly can admit it and apologize honestly for that as this is a fair complain.

However, and it's important to clarify it, our month of September was under room price promotion to cover the different renovations we did in the property, during your stay only 8 rooms were proposed like that every one can enjoy the small pool without being over crowded. Still it's a smaller pool.

Now for the free drinks, as per our manager Jo, as per the receptionist Aira and the other receptionist Cheska you had like every other guests the free cocktails or free happy hour drinks offered and you refused them all. So we cannot accept the part of your comment where we didn't offer you anything to complete our apologize for the pool closure upon your arrival.

TripAdvisor is a two way system, which provide our future guests real feedback and also a right of reply from the property. So it's important to provide real and true information and not just anger or targeted reply against "greedy owners" as you title it or repeated it in other website.

Our mistake was once again our late or non information about our main pool closure for renovation and we do apologize for that.

For our future guests reading this review, we wanna confirm that the 2 pools are fully opened since last week of September and ready for more years of fun.

The SOGPR team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2019

A truly wonderful stay, in such a beautiful part of the world.
My room was large and kept in an extremely clean manner.
The staff is truly this hotels key asset. Always smiling, friendly and helpful.
During my stay I sustained a leg injury and if it was not for the amazing staff at the hotel it would have been a misery.
They went out of their way to assist me in all ways possible. I felt as they were more ‘family’ than staff!
I had the privilege of meeting some of the owners who were very nice people and along with their capable hotel manager seem to go the extra mile to make the residents feel comfortable in their stay.
The hotel itself is quite modern with an authentic native look to the outside.
The pool was well maintained and I took advantage of it at every opportunity to cool down and relax with a drink
Room facilities were great, air conditioning was efficient, nice mini bar, beds were comfortable, WIFI reception was strong and the bathroom was quite spacious.
The food at their restaurant was delicious as well, the complimentary breakfast was sumptuous.
The hotel itself is located in a quiet location just a 10 minute walk into the main beach area, however I opted to use their shuttle bus that ran every 30 mins.

This hotel was truly the best that I stayed at during my recent trip to the UK and Philippines.
It deserves the high review ratings that it attracts!

Thank you and I hope to return and stay again very soon!
Randolph

Date of stay: August 2019
1  Thank Randude22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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