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Baymont Inn & Suites Louisville East
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Reviews (920)
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Traveler rating
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274
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195
95
72
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All reviewsroom was cleanbob evansolive gardenrefrigerator and microwavecontinental breakfastfirst flooroutdoor poolyogurtenjoyed my stayeasy accesswould stay here againthe breakfast areainterstateratesaccommodations
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3 - 8 of 920 reviews
Reviewed 3 weeks ago

Breakfast was sad, and I was charged twice for my room. The front desk said it would be 4-5 business days before my refund would process. Put quite a damper on the rest of the trip waiting for the refund.

  • Stayed: March 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank nickcampagna1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We was there for our grandson surprise birthday party. Baymont was the only hotel that had a Pet Friendly room available in the area we wanted. Now, I know most pet friendly hotels have designated rooms for pets, which are either badly located like this one was. There was a door that was the walk through to the other side and stairs to the second floor. Constantly slamming of this door and it would get stuck also!! Very loud!! There was dried spot of urine on the toilet seat! You can see daylight and feel cold air coming for underneath our hotel door and smell the cigarette smoke when whoever was smoking nearby!? It was the worse two sleepless nights we’d ever had. We were even beside the interstate and that wasn’t the problem with noise! Now, regular rooms may have been better? I just don’t understand if I have to pay for the same price to have decent commendations why people with pets get the “crappy” rooms!? I can absolutely ASSURE you, our dog definitely isn’t use too that kind of accommodations.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Baymont Inn & Suites
Thank 32tammiew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Back again we have been staying here for at least 10 years its like a second home really close to anything you could eat shop and explore in the area we spent 2 nights about a 15 min drive to expo center could not be easier to get there and back clean and comfy room great staff

  • Stayed: March 2018, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

  • Stayed: March 2018, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
baymontlouisvillegm, Guest Relations Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded 5 days ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 19, 2018

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
baymontlouisvillegm, Guest Relations Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded 5 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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