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Baymont Inn & Suites Louisville East
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Reviews (922)
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All reviewsroom was cleanbob evansolive gardenrefrigerator and microwavecontinental breakfastfirst flooroutdoor poolyogurtenjoyed my stayeasy accesswould stay here againthe breakfast areainterstateratesaccommodations
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Reviewed July 28, 2015

I am a mom and business manager of a youth AAU team (13 boys and 5 coaches) that traveled from NY to KY. The boys were staying at another property and it was below expectations. As a frantic mom that was still in NY I needed to find a safe, clean hotel for the boys to stay. I called the Baymont Inn & Suites and the manager Josh was out of this world. Very accommodating and did everything possible to make their stay pleasant. I would recommend this hotel and Josh deserves a raise for his outstanding customer service.

  • Stayed: July 2015, traveled on business
    • Value
    • Location
    • Service
Thank joann l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlouisvillegm, Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded July 28, 2015

Dear Guest,

We appreciate your honest opinion and are happy to hear you were satisfied during the time spent with us! It is our goal to make sure you are completely satisfied and accommodated throughout your stay with us here at Baymont Inn & Suites. We look forward to your next stay!

Thank you!
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2015

The room was nice and clean but not fancy. The price was fair and I would definitely stay there again. Breakfast needs a little more selection.

  • Stayed: July 2015, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank B1080UNkeithb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlouisvillegm, Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded July 29, 2015

Dear Guest,

We appreciate your honest opinion and are happy to hear you were satisfied during the time spent with us! It is our goal to make sure you are completely satisfied and accommodated throughout your stay with us here at Baymont Inn & Suites. We look forward to your next stay!

Thank you!
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2015

We stayed at this hotel in April, 2015. The gentleman at the front desk was extremely friendly and helpful. I checked in with no problem and was in and out of the lobby so quickly. Room was very spacious and clean. Breakfast (which is included) was good. The area was a great location for our needs just a bit away from downtown Louisville. Hotel was quiet which was perfect for a relaxing vacation.

Room Tip: accessibility, quiet rooms
  • Stayed: April 2015, traveled with family
    • Value
    • Location
    • Service
Thank nowtheres5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlouisvillegm, Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded July 29, 2015

Dear Guest,

We appreciate your honest opinion and are happy to hear you were satisfied during the time spent with us! It is our goal to make sure you are completely satisfied and accommodated throughout your stay with us here at Baymont Inn & Suites. We look forward to your next stay!

Thank you!
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2015 via mobile

We booked less than a week before check-in and got a two room king suite with a sofa bed. The rooms weren't separated by a door, but it wasn't that big of a deal. The shower heads were roughly 6'3" high so I didn't have to squat or kneel to stand under the water! There was quite a bit to choose from for breakfast (waffles, bagels, yogurt, cereal, etc.) and none of it was stale. The staff members were all very friendly, and the rooms were nice and clean. Walking distance to some restaurants like Olive Garden, Panda Express, and Bob Evans. Twenty minute drive or less to the Mega Cavern and zoo. I would definitely stay again upon coming back to Louisville!

Stayed: July 2015, traveled with family
Thank Taylor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontlouisvillegm, Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded July 28, 2015

Dear Guest,

We appreciate your honest opinion and are happy to hear you were satisfied during the time spent with us! It is our goal to make sure you are completely satisfied and accommodated throughout your stay with us here at Baymont Inn & Suites. We look forward to your next stay!

Thank you!
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2015

  • Stayed: July 2015, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
baymontlouisvillegm, Manager at Baymont Inn & Suites Louisville East, responded to this reviewResponded July 28, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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