Great location - walking distance to downtown. Clean. Usual breakfast. Friendly and efficient staff. I'm giving it a 4 rating b/c I thought the $17 parking charge was excessive considering there were many empty lots nearby.More
- Free Wifi
Great location - walking distance to downtown. Clean. Usual breakfast. Friendly and efficient staff. I'm giving it a 4 rating b/c I thought the $17 parking charge was excessive considering there were many empty lots nearby.MoreShow less
Hey There Wendy,
I hope all is well with you today! Thank you so much for taking the time to review your stay with us! We appreciate, and take very seriously your feedback. Please accept our sincerest apologies for the parking charges. We understand your frustrations and would be more than happy to offer alternative options for your next stay! Thank you for the nice comments about the staff and location! We hope you come back to see us again soon :)
Very best regards,
I stayed here last night due to a mechanical delay on my flight and missed my connection. The front desk staff were pleasant and friendly. I couldn’t try the breakfast as it started at 7 am, after I had to go back to the airport for a 8:35 am flight. I wish their breakfast started at 6 am on the weekends as well.
Good Afternoon Christopher!
Thank you for the great review! We are happy to host travelers who have been delayed, or cancelled during their journey! We are sincerely sorry for the breakfast not being open in time for you to grab a bite prior to leaving! We will most definitely take this into consideration moving forward. We hope you enjoyed the rest of your stay!
Thank you again, and very best regards,
This is an interesting property. It's half a Fairfield Inn and half a Springhill Suites, both by Marriot. A couple weeks ago, I stayed in the Springhill Suites area and rated it 4 stars. This time, I was booked into the Fairfield Inn area.
The Fairfield lobby area is MUCH nicer. The room is laid-out differently, much more like a traditional hotel room with everything crammed into one space versus Springhill Suites' style of a room partition between the desk and bed area. The internet was REMARKABLY speedy.
Happy Friday Bucky!!
Thank you so much for the outstanding review!! We appreciate you sharing your experiences with us! We think it is cool to have had you as a guest in both properties! It seems based on your review that the Fairfield is your favorite! We are happy to have welcomed you back for another stay, and certainly hope to host you again the next time your travels bring you back our direction.
Thank you again, and we hope you have a great weekend!
We stayed for one night in a king size bed suite with the sofa bed. The room was nice and clean. The service was good and the breakfast was very yummy. We didn't get a chance to use the pool but it looked clean and was always being used. The parking is a little confusing but nothing over the top. The hotel is in very close proximity to some of the main attractions in Downtown Louisville which made our stay that much more enjoyable because we could run back to the room whenever necessary.
WOW! What a great review! Thank you for taking the time to share your positive feedback with us! We are glad you enjoyed your stay with us, and your time in Louisville! We apologize for the parking confusion, but are glad it didn't take too much away from your overall experience.
Very best regards and safe travels!
Stayed at Fairfield Inn & Suites Downtown in February for a Cardinals basketball game. Hotel is perfectly located - close enough to the Yum Center as well as plenty of spots to eat, but not right in the middle of the commotion. Took a nice morning walk to the Slugger Museum. Room was nice and very clean.
Thank you for sharing your positive feedback with us! We are happy to see you found our location convenient. We love the fact that our guests can walk to so many fun attractions. With so much to do around Louisville, we certainly hope to see you again soon!
Very best regards, and safe travels!
Stayed in town last week for baseball tournament pretty much all rooms were booked. Meet a woman by the name of Acelia who was more than helpful she managed to find us another room at affordable rate with the skilled convention going on. I definitely will be staying in Fairfield on my next stay.
Thank you so much for the perfect review!! Acelia greatly appreciate your kind comments, as did the rest of the team! We are excited to see she made such a positive impact. SKILLS is certainly a busy time for everyone, and we apologize for any inconvenience this caused! We most definitely hope to see you next year, or the next time your travels bring you back to Louisville!
Very best regards!