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Reviewed October 10, 2018 via mobile

What an odd structure. If you have a sensitivity to mold and mildew, find someplace else. This building and the rooms need major dehumidification work, a/c upgrades and lower prices - you end up paying way more than what it’s worth. While the staff were pleasant, I could not wait to leave.

Date of stay: October 2018
Trip type: Traveled solo
Thank Coastal773213
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this reviewResponded October 12, 2018

Dear Coastal

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303.


Sincerely,

AL Gandhi
General Manager
Best Western Parsons Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2018

I always look forward to staying at a Best Western Motel; they are predictably aware of my needs: microwave, refrigerator, and healthy breakfasts. The nice surprising bonus is the indoor swimming poo in Parsons, KS!l!

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank anitadadams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BestWesternParsons, Owner at Best Western Parsons Inn, responded to this reviewResponded September 16, 2018

Dear Mrs. Adams

We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

AL Gandhi
General Manager
BEST WESTERN Parsons Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2018

Reservations were suppose to be on first floor. My wife has knee problems and cant go up stairs. Was given senond floor and since the hotel had no elevator we were forced to leave. Front desk lady was very understanding though.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank mistergks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BestWesternParsons, Owner at Best Western Parsons Inn, responded to this reviewResponded August 3, 2018

We are sorry to hear that you had to leave. Next time if you need a downstairs room we prefer that you put in a note of it when making the reservation or call us directly to have us book a downstairs room for you.

Sincerely,
Vinay Gandhi
Owner
Best Western Parsons Inn

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Reviewed May 31, 2018

It is a real treat when a venue exceeds your expectation! I am so tired of listening to truck traffic all night at so many motels; none of that here. The mattresses were also much better than at many more expensive locations. Add to all of this, a most helpful staff and you have a very fine overnight stay- truly best western!

Date of stay: May 2018
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Michael R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BestWesternParsons, Owner at Best Western Parsons Inn, responded to this reviewResponded May 31, 2018

Thank you Mr. Michael, we are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon!

Sincerely,
Vinny Gandhi
Owner
Best Western Parsons Inn

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Reviewed May 22, 2018

I have stayed at a lot of hotel motels and this rated one of the best for me. The staff was super friendly, the hotel smelled so clean...
my room was always clean and the location was great..i will be staying at this hotel each time I am in town

Date of stay: May 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank upaid42016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this reviewResponded May 23, 2018

We appreciate you taking the time to fill out our survey. We are very pleased to hear that your stay was enjoyable and comfortable. We as a team at Best Western Parsons Inn strive hard to meet customer expectations as we did yours. Thank you for the support. We look forward to seeing you again.

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