This please was very nice to stay at and the people were amazing to work with and helped me get in to my room quickly. They are just amazing people there and you should this place for your next stay!!!
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Laura S
Not impressed
Reviewed Nov 2, 2019
The hotel receptionist did a good job. She was pleasant and professional. Thus, what would have been a score of '1' becomes a '2.'
The room was very small and not in good condition. Nearly every corner of the room had puckered, peeling paint. The front curtain was partially broken, so we had to be creative to ensure our privacy. There were sections of the floor missing and the one electrical outlet I used didn't have a proper cover. The bed was very squeaky and uncomfortable. The room is badly in need of updating. The heat/air conditioning unit was very noisy. It's as if the owners of this location have simply stopped caring. This was not a discount room, so I can't even blame this one a "you get what you pay for" situation, because I'm used to getting breakfast, free coffee and a decent room for the amount of money I paid to stay here. Breakfast and coffee are not included.
Date of stay: November 2019The room was very small and not in good condition. Nearly every corner of the room had puckered, peeling paint. The front curtain was partially broken, so we had to be creative to ensure our privacy. There were sections of the floor missing and the one electrical outlet I used didn't have a proper cover. The bed was very squeaky and uncomfortable. The room is badly in need of updating. The heat/air conditioning unit was very noisy. It's as if the owners of this location have simply stopped caring. This was not a discount room, so I can't even blame this one a "you get what you pay for" situation, because I'm used to getting breakfast, free coffee and a decent room for the amount of money I paid to stay here. Breakfast and coffee are not included.
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16 - 21 of 237 reviews
Jimmyjo1987
1
Date of stay: September 2019
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Dean C
4
Angie and all the staff go out of their way to make sure that you are happy and comfortable. Highest recommendation to book and stay here.
Im here waiting while I get my apartment, and playing it day by day, but don’t feel awkward or uncomfortable, thanks to the gracious staff. Thank you.
Date of stay: August 2019
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kimiaturner
1
I have tried this place twice, thinking the first time had to be a fluke. Nope.
Let's back up to April 2017 -- girl stumbling around the halls, very obviously intoxicated or drugged or both. She was quite a show and we wondered at first if we should be concerned and watching for trafficking. She was quite obviously a paid for gal. At some point during our stay she had a little too much fun and we heard later she had OD'ed and died. Probably explains some of those stains on the beds.
Ok, so that stay was less than stellar but tried again during another visit to Indy. I've been a loyal RR guest for ages, so I thought time would heal wounds. Still the same old stains, plus the bugs everyone has photographed, and a whole new set of druggie escorts. Maybe if you'll stay you'll get lucky, too, and see one go out under a white sheet -- something I never thought I'd explain to a 4 year old witness.
Date of stay: July 2019
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Drumcorpmom
1
The Boston Crusaders stayed at the Red Roof Inn during DCI finals and my son’s belongings got left behind. Shout out to Jo for keeping his things in a secure area and for volunteering to go above and beyond her job description to help us get them back! There are good honest people in this world. Great customer service. It’s not always easy to find accommodations for large groups of young people and it’s nice to know that they are welcome. Thank you!!
Date of stay: August 2019
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KaitlynAThomas
Indianapolis, Indiana
21
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I would recommend this hotel to anyone it’s is clean, quiet, and great location! The beds are comfortable and rooms cozy! The staff is very kind and helpful, especially Jo! Jo has been so good to me; while I am working to get back on my feet. She keeps things running smoothly and comfortably.
Date of stay: August 2019
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