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Experience709238

Nice stay, good value

4.0 of 5 bubblesReviewed Jul 15, 2020
Stayed for 3 nights for a reasonable price. Nice room with a kitchenette & full size fridge. Pots, dishes & coffee maker available from front desk, upon request. Smallish bathroom but was clean with sufficient towels. Nicer bed linens & comfortable bed/pillows. The coin op laundry was clean & everything worked well. No breakfast due to Covid19 but coffee & breakfast muffins/granola bars to go from front desk. Parking lot & grounds were clean & safe. Overall, a pleasant stay & good value. I would stay here again.
Date of stay: July 2020
Trip type: Traveled solo
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iResponze Alerts, Agency / Consultant at Extended Stay America - Fort Wayne - South, responded to this review
Responded Jul 17, 2020
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay and found us to be a great value. We are also glad you liked our 24-hour laundry facility and your comfortable suite along with the fully equipped kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.

Sincerely,
Hotel Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 17, 2020

I have stayed at this Ft Wayne, IN location at least 6 times in the last 5 months after straying from 3 other affordable franchise hotels. Although this one is 10 minutes farther away because it is on the West side instead or the North side of Ft Wayne, it is a nicer hotel in a nicer location. Super clean, very comfortable bed and room and friendly staff. A great value for a nice hotel (inside and outside).

Room tip: Best value for a quality, comfortable room in a nice location.
Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank 489ned
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iResponze A, Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded March 17, 2020

Thank you for making Extended Stay America your home away from home. We truly appreciate your kind comments regarding our convenient location, cordial staff, and well-maintained suites. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Thank you once more for reviewing us, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed February 14, 2020 via mobile

Room clean. Hotel Quiet. NO ISSUES. Halways clean and staff was excellent. Elevators clean. Lobby. Wasin order.. laundry room clean.Beds were made nicely. Room was well vacuumed. Heater worked. Bathroom was clean

Date of stay: February 2020
Trip type: Traveled on business
Thank OnAir684146
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iResponze A, Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded February 14, 2020

Dear Guest,

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and that you enjoyed our refreshing property. We are also glad to know you liked your clean and comfortable accommodations. We appreciate your business and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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Reviewed January 12, 2020

I was here for a couple of days on business, and my stay was pleasant. The staff was very friendly, and the room had a kitchen, with a working stove with overhead vent, full size fridge, sink, and cupboards. This hotel is set back at the end of a private drive which was nice. Even though it is right next to I69, I didn't have issues with traffic noise. Everything was clean. Bed was comfortable and AC was cold. I would stay here again!

Date of stay: June 2019
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank ChuckRussell87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iResponze A, Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded January 12, 2020

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the friendly staff. We look forward to your next visit.

Sincerely,
Hotel Management

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Reviewed December 3, 2019

I checked into my room and carpet was stained and room smelled but I tried to make the best of it. Well when I went into the shower the cockroaches made my decision easy. I went down to the desk to tell them I couldn’t stay here and they told me they had to call the manager to find out what to do. Manager told them no refunds and they’ll wash the sheets or move me to a different room. I ran!

Date of stay: December 2019
Trip type: Traveled solo
Thank jamesmK8893XE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iResponze A, Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded December 3, 2019

Thank you for choosing to stay at our hotel. We apologize for the difficulties you faced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. Thank you also for your feedback, and we hope you will reconsider and stay with us the next time you are in our area.

Sincerely,
Hotel Management

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Reviewed October 9, 2019

We only stayed twice for one night each. It's basic, but the place was clean. Breakfast was only coffee and packaged muffins. But if you are just passing through for an overnight stay, this hotel is OK...and very reasonably priced.

Date of stay: September 2019
    • Value
    • Rooms
    • Service
1  Thank JustaHoosier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iResponze A, Manager at Extended Stay America - Fort Wayne - South, responded to this reviewResponded October 10, 2019

Thank you for returning back to Extended Stay America. We are glad to know you had a pleasant visit and that you liked our well-kept property. We appreciate you recommending us and look forward to your next visit.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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