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“Manager argued about crabcakes”
Review of O'Charley's

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O'Charley's
Ranked #2 of 20 Restaurants in Camby
Restaurant details
Reviewed 26 March 2018 via mobile

4 of us friends came because one of our party really wanted crabcakes. When she ordered them the very nice and attentive waitress told us they didn't have them any more. My friend was disappointed and said to tell the manager they need to put them back on the menu because she loved them so much. But we all went ahead and placed our orders. Eventually the manager, I guess he was the manager-a man who was bald and extremely over weight-i didn't get his name, came over and my friend asked about the crabcakes. He said they haven't had them for at least 2 years. He got a menu and showed her a picture of a menu item that had crab in it and asked if that's what she ordered. She said no, she had eaten crabcakes there recently. He argued and said said she must have had them somewhere else because they hadn't had them there for 2 years and has been there for 11 years. He then called the waitress over so she would back him up. She just admitted it had been a while. He asked my friend where she had been eating for the last 2 years because it was obviously not there. He finally told us, rudely, to have a good day. Upon researching it, a Savannah crabcakes meal had just been discontinued LAST MONTH, not 2 years ago! We will not come back to that location after such rude treatment. My bacon cheeseburger was delicious. We all liked our food and server. But that rude manager or whoever he was will not see us there again

1  Thank donna f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 - 9 of 19 reviews

Reviewed 25 May 2017

Friendly staff, clean. Lots of choices including Sunday brunch. Very good chicken tenders. Has a bar. Prime Rib specials.

Thank Lora L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 May 2017 via mobile

Great food awesome service one of our favorite places to go! Servers are friendly and great choice of food on the menu. Best place in camby in my opinion!

Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 April 2017 via mobile

Called ahead for party of 8 at 9:30 pm. The hostess was cheerful and accommodating. We were seated as we walked in. The server immediately took our drink and appetizer order. Brought hot bread with butter to the table. Our order was taken quickly and hot food was delivered quickly. We we able to eat and talk with our friends without feeling like we were being rushed. The staff was not obvious about the fact that they were in the middle of closing process. They performed their closing procedure in other areas of the restaurant. We were in/out in about 45 minutes. Pleasantly surprised as there are some restaurants that make you very well aware you are putting them out when they have already started closing procedures.

Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 January 2017

Service, value, food quality, friendly staff. All much improved from the last time we were there about 4 years ago.

Thank csengelau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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