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Reviews (1,258)
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All reviewsnorthwestern universitypurple linevalet parkingsmall bathroomnice hotellake michiganfitness centerolder hotelwhole foodslocation is greatwalking distancevalet servicefew blockshotel restaurantdowntown chicagonukellogg
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Reviewed 4 April 2018

Location is great. Only downside is there is no on-site parking and valet costs extra. We used a parking garage that is a block away so that is a bit inconvenient. Near eateries. Felt safe walking at night.

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Q9606SVmaryr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Orrington, General Manager at Hilton Orrington/Evanston, responded to this reviewResponded 5 April 2018

Greetings from the Hilton Orrington. As General Manager of the hotel I greatly appreciate those individuals that share not only the good aspects of their stay, but also those areas in which we did not meet their expectations. We are sorry about the confusion pertaining to parking since the property does offer on-site parking but only valet service. Due to both limited parking and the close quarters in the garage the property does not provide self-parking. Again thank you for both your business and for your wonderful posting. Enjoy the balance of your week.

Warm Regards,

Glenn Spanier
General Manager
Hilton Orrington-Evanston

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018

Rather than staying with family, we chose the Hilton Orrington in Evanston, IL. It was a convenient location and a typically comfortable and reliable Hilton hotel. We’d choose this hotel again for its comfortable room and tasty breakfast.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank JudyD00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Orrington, General Manager at Hilton Orrington/Evanston, responded to this reviewResponded 3 April 2018

Thank you for the wonderful posting about your most recent stay with us. Many times we only hear the negative aspects of ones stay so your posting was refreshing. We were truly honored to have been rated a "5" star and hope that you will once again stay with us if your travels bring you back to the Evanston area. Again, thank you for your business and for sharing your comments and enjoy the balance of your week.

Warm Regards,

Glenn Spanier
General Manager
Hilton Orrington-Evanston

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 March 2018

I reserved this online through Hilton.com and was able to get a phenomenal price during the week. This was a very nice hotel.

Very convenient for Northwestern and 15 minutes away from Loyola, so good for college visits.

It was quiet inside and the room was bright with two windows and shutters that open up. Fitness center was a good size with multiple treadmills and ellipticals.

Note that the only way to get parking through the hotel is to use valet. Self parking is through a public garage. Valets were prompt, they asked for 10 minutes notice and both times got it back quicker. Breakfast was free as a HHonors gold member, but was just standard fare, no omelet station, you could order off the menu and pay for the breakfast. Personally I don't think $17 for that standard buffet is worth it. If you are driving in and not a premium member of Honors, I suggest bringing your breakfast. I was a bit surprised that there was only one person at the desk at 5:30 in the evening when checking in. I would definitely stay again.

  • Stayed: March 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank stlfam2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Orrington, General Manager at Hilton Orrington/Evanston, responded to this reviewResponded 29 March 2018

Greetings from the Hilton Orrington. As General Manager of the hotel I greatly appreciate those individuals that share not only the good aspects of their stay, but also those areas in which we did not meet their expectations. We are truly honored to have been rates a "5" and will share your posting with the staff. Many times we only hear the negative comments of ones stay so your posting was refreshing. We hope to see you again if your travels bring you back to the Evanston area. Again, thank you for both your business and sharing your experience and enjoy the balance of your week.

Warm Regards,

Glenn Spanier
General Manager
Hilton Orrington-Evanston

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 March 2018 via mobile

I visit Evanston many times a year to teach at Kellogg and always stay at the orrington Hilton. I’ve never been disappointed with the service or the facilities.

The hotel is comfortable, the staff at friendly and helpful and the restaurant and bar are low-key and very pleasant. The rooms are fairly plain but perfectly functional, spacious and comfortable.

Highly recommended.

Stayed: February 2018, traveled on business
Thank toughcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Orrington, General Manager at Hilton Orrington/Evanston, responded to this reviewResponded 26 March 2018

Greetings from the Hilton Orrington. Thank you for taking the time from your busy schedule to post such a wonderful review about you most recent stay with us. Many times we only hear the negative aspects of ones stay so your posting was refreshing. We are truly honored to have been rated a "5" star, and we look forward to seeing you once again when your travels bring you back to the Evanston area. Again, thank you for both your business and your wonderful review and have a great week.

Warm Regards,

Glenn Spanier
General Manager
Hilton Orrington-Evanston

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 16 March 2018

Great Location for my trip. Close to NU
Historic Building, nice lobby and parking was available

The front Valet service was excellent
Elham and Naresam were great getting my car each time i needed.

Food was nice for breakfast.

Room was well appointed, Clean and ample size.

Room Tip: Suites are nice Huge room
  • Stayed: February 2018, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank x1platinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Orrington, Front Office Manager at Hilton Orrington/Evanston, responded to this reviewResponded 19 March 2018

Greetings from the Hilton Orrington. Thank you for taking the time from your busy schedule to share such wonderful comments about you most recent stay with us. Many times we only hear the negative aspects of ones stay so your posting was refreshing. We are truly honored to have been rated a "5" star, and were pleased to hear the we exceeded your expectations on so many levels. It was great to hear that both Elham and Naresam provided your with great customer service. Again thank you for both your business and sharing your experience and we hope to see you again if your travels bring you back to the Evanston area.

Warm Regards,

Glenn Spanier
General Manager
Hilton Orrington-Evanston

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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