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“Staff is amazing”

Pump It Up of Crystal Lake
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Owner description: Pump It Up of Crystal Lake,the leader in the children’s entertainment category specializing in private, indoor birthday parties for kids. Also we are open to the public for open jump times every day! Our staff takes care of everything for your event; all you have to do is coordinate a group of kids who want to have an awesome time!
Reviewed 15 April 2016

Pump it up is a great place to entertain kids of all ages. Clean, organized and well supervised it's a wonderful place to burn of excess energy in a healthy way. Special thanks to management in helping me replace a lost punch card.

1  Thank alyce140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 9 reviews

Reviewed 14 March 2016 via mobile

Was fun for the kids they had a great time...they were worn out at the end..staff was very helpful and accommodating

Thank todd s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 January 2016

My daughter purchased a birthday package for her son. We were there last Sunday. There were 17 children. We had been to Monkey Joe's for a birthday party in the past. They also had bouncy houses. I was dreading it because it was so chaotic. It was impossible to keep an eye on the children. Pump it Up was different. They had three separate areas that the kids moved through during our two hours there. We were the only ones in each room, so it was very easy to keep track of the kids. After a certain length of time, we were moved into the next room and all our stuff went with us. There were things to do for all ages, even toddlers, with little hoola hoops, basketball hoops and rocking horses. All the kids agreed that their favorite thing was the rock climbing wall. The last room was the party room where the pizza and cake was served. During our time there, the staff took pictures of the kids. The pictures were displayed on a screen in that room. The picture CD was available for purchase for $15. The staff was great. They really knew what they were doing and were so good with the kids. Everything we asked for was taken care of. I highly recommend Pump it Up for your next kids party. It was well worth the money and the kids had so much fun!

1  Thank donnajm316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 December 2015 via mobile

Checked the website and promised 4 kids a trip to the jump place today- got here and found out the website was wrong and they were only open for another half hourgirl at desk said "yeah, sorry". Place could use a good clean and some customer service training.

Thank Molly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 2 August 2015

Definitely suited better for very small children - probably age 7 and under. The slides and jump equipment have definitely seen better days and there was a dirty, funky foot smell everywhere. Needs major cleaning and updating! Used to be much better. Not worth the $. Mega Trampoline down the road isn't stellar either, but it's at least better for a wider age range.

Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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