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susan n

Delightful experience

5.0 of 5 bubblesReviewed Dec 19, 2024
The hotel is Centrally located.
The hotel is boutique with a Great decor.
Very Attentive staff who responded cheerfully to every request.
The rooms, lobby, breakfast area and hallways are Very clean.
The hotel was quiet, the rooms roomy, beds comfortable.
Date of stay: December 2024
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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All reviews wrigley field lakeview area boys town ann sathers great location cubs game nice neighborhood within walking distance quaint hotel continental breakfast restaurants and bars king suite lake michigan the breakfast area yogurt great place to stay chicago area
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Reviewed December 7, 2024

Great place to stay. Staff was friendly and rooms were clean. We stayed in the King Suites during a girls trip. Nice rooms with king beds in separate rooms. Close walking distance to the Christmas popups and Wrigley Field. Very reasonable price. Will stay there again.

Date of stay: December 2024
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank TerriH929
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2024

We were very disappointed with our six-day stay, which cost nearly $2,000 for the room. The front desk staff came across as indifferent and seemed inexperienced. Over the entire stay, the room temperature never rose above 62°F. Despite our attempts to adjust the thermostat, the air temperature remained unchanged, leaving us to spend most of our time under the covers while in the room.
The shower design was bad—you couldn’t turn it on without being blasted by cold water. Additionally, the design caused water to spray all over the bathroom floor during showers, leaving the floor soaked for the whole visit.
Housekeeping was another issue. Although the room was supposed to be cleaned every other day, it was only serviced once—on Thanksgiving Day—during our entire stay.
Overall, it was a very disappointing experience, and I’m baffled by the number of positive reviews for this property.

Room tip: Not a good value at all. The breakfasts were on the order of a Holiday Inn Express.
Date of stay: November 2024
  • Trip type: Traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Thank Ctopherfis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 20, 2024 via mobile

My wife and i came to Chicago to catch a couple of shows. I regularly stay at Best Western Hotels (Platinum Member), the bed was very comfortable and the room was nice. What I did not like was every time we needed a towel or toilet paper we had to go to the front desk. The hot tub and gym area had no towels the whole time we were there. The complimentary breakfast area was tiny (no tables to eat at) and the selection of food was very limited.

Date of stay: November 2024
Trip type: Traveled as a couple
Thank 619lawrencem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2024

I stayed here 11 months ago and again this past weekend.
Pros: Great location (for me) near buses and train. Clean room/bedding that was relatively quiet. Nice front desk and housekeeping staff. Free bottled water. Lobby and hallways recently renovated very nicely.
Cons: Toilet ran every 12-20 mins (old and needs replacing), one spotlight lamp next to bed didn't work. Light switch as you enter the room did nothing (turned on no lights). I tried them all and even moved the lamps to various outlets to see if it would work.
HVAC is old and loud, but kept the room a desired temp well. Water pressure was a little low, but temp was good. Breakfast was not as good as last year. The French toast was good, but there were only scrambled eggs one day and that is a stretch to call them that (clearly some powdered egg concoction with a weird texture). I don't eat hard-boiled eggs, but they were available every day. Cinnamon buns were good. Strawberry yogurt was not quite as good as the vanilla was last year. I heard parking was $39 a day (high) but I didn't have a car.
I'm sure I'll stay again as there aren't many other hotels in that neighborhood and I didn't want to be downtown.

Room tip: try to use the ramp and door to the left if you have luggage as there are 3 stairs down as soon as you enter the lobby main front door.
Date of stay: November 2024
  • Trip type: Traveled solo
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Thank Richard P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 28, 2024

I highly recommend this hotel. It's in a nice section of the North Side of Chicago, about a 15 minute walk from Wrigley and an L train stop. My room (202) had a desk with office chair, large TV, microwave, Keurig, refrigerator, bureau and a large closet with lots of hangers and an ironing board and iron. Comfortable bed with four pillows and extra pillows in the closet. Nicely tiled shower and the hot water came up immediately. Towels and small bars of soap and bottles of shampoo were provided (you may want to bring a large bar of soap like I did). Also nearby is a large Jewel Osco supermarket that's open until 9 or 10 PM. It was easy to call a cab for the ride to O'Hare (which is about a 30-45 minute drive depending on traffic). Housekeeping is provided every other day. The photos online are accurate and up to date. I suggest visiting the Art Institute of Chicago, the Field Museum of Natural History, the Zoo, the Wrigley Field tour ($30), and "The Bean" sculpture (Google it!).

Date of stay: October 2024
  • Trip type: Traveled solo
    • Value
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    • Cleanliness
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Thank Trip35745743703
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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