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Cheryl T

Sparse hotel

Review of Rodeway Inn
3.0 of 5 bubblesReviewed Sep 3, 2018via mobile
Interesting stay at an ‘affordable ‘ hotel in North Chicago while taking our daughter to college. The room was spacious and clean with a pull-out couch. It was lacking other basics- no closet to hang clothes, no hairdryer, no sink counter space for toiletries bag, no laundry bag for dirty clothes. There was soap for hand washing! The walls were thin so we could hear our neighbors but we didn’t have trouble sleeping. Very odd parking situation so if you’re traveling there, definitely use the ‘west’ lot or you will be backed me up onto North Lincoln to get out! It was a rainy, stormy night but we could walk across the street for dinner. The walkway around the hotel was a little slippery on our return. No coffee in the registration area but vending and vending and ice machine. Friendly staff retrieved extra pillow and blanket for us.
Date of stay: September 2018
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager452, General Manager at Rodeway Inn, responded to this review
Responded Oct 22, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Jenny Mendez
General Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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5 - 10 of 64 reviews
Reviewed September 3, 2018 via mobile

Everything was very clean. Everything was properly organized and kept great for the entire week. There was no problem in fi di g anything. They did a pretty amazing job i the cleanlinesa of the hotel.

Date of stay: September 2018
Trip type: Traveled solo
Thank 135sandy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 21, 2018

The desk person was very friendly. This is an older hotel but it appears it has been going through recent repairs and upgrades. The room was clean and odor free. The room had been recently painted and the bathroom redone. Oddly there was no bath tub only a shower area. The only distraction was the cleaning crew left carts/racks of the dirty laundry sitting outside the office overnight at the front of the hotel. As this was a lower priced hotel it more than met my expectations.

Date of stay: July 2018
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank Jim S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2018 via mobile

This is a great place to stay to sleep. That’s what I was looking for. Staff is friendly. Rooms are clean. Older hotel but updated. Can be loud as this is a motel. I felt very safe. Parking is easy. Good value for the money.

Date of stay: August 2018
Trip type: Traveled with family
Thank therealchrisj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 14, 2018 via mobile

My brother and I were spending the weekend on vacation. We only wanted a reasonable and clean room. What we got was terrible service and a misserable experiance. DO NOT stay here. I'd give 0 stars if i could. Advertises a non-existant free breakfast and gave me more obviously soiled sheets to replace the bloody ones we found on the bed. Choice hotels is close to losing our business forever if they let other motels be like this. I dont require much, just that my hotel be clean. That is all.

Date of stay: July 2018
Trip type: Traveled with family
2  Thank Caleb M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeneralManager452, General Manager at Rodeway Inn, responded to this reviewResponded October 23, 2018

Thank you for taking the time to give us feedback regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Jenny Mendez
General Manager
Rodeway Inn, Chicago
773-784-1118

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed July 10, 2018 via mobile

If you need economical hotel under $100_USD single room..I should recomended this hotel as rooms are very clean and big enough, and located good place at 5952 Lincoln Ave. parking lot is also avalable
DEVON AVE is also near by approx 2.5 mile far awaya where u get a lot of foods variety (Halal)
Nevrtheless,this is Motel, not Hotel

Date of stay: July 2018
Trip type: Traveled solo
Thank Muhammad R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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