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Carol B

Great find in outstanding location.

4.0 of 5 bubblesReviewed 4 weeks ago
Room was nice and bed very comfortable. Staff was helpful and friendly. Location was outstanding, next door to the train, close to restaurants and coffee shops and doors away from the Annoyance Theatre. Great experience! We will definitely be back!
Date of stay: January 2025
Trip type: Traveled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this review
Responded 4 weeks ago
Carol,
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay, from the comfortable room and friendly staff to our convenient location near the train, restaurants, coffee shops, and the Annoyance Theatre. It’s fantastic to know you had such a great experience. We look forward to welcoming you back soon for another memorable stay
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews wrigley field tiny elevator great location front desk cubs game the room was super clean an older building parking garage cta station brown line walking distance great place to stay mini bar water pressure enjoyed my stay bed and pillows king suite
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Reviewed 5 weeks ago

City Suites is the best. Friendly service, courteoud all around, and conveniently located. I love this place. The L train is next to the hotel and there are numerous places to eat and drink within easy walking distance. Stay here if you want to avoid the mega hotel feel in favor of a more homely vibe.

Date of stay: January 2025
Trip type: Traveled solo
Thank Richard R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this reviewResponded 4 weeks ago

Richard,
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our friendly service, convenient location, and cozy atmosphere. Being close to the L train and so many great dining spots definitely makes exploring the city easier. We can't wait to welcome you back for another comfortable stay at City Suites

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Reviewed January 8, 2025

The front desk staff was super friendly and helpful. Mattress was a little firm, but I have back issues so take that with a grain of salt. My son and I attended a hockey game at Wrigley (yep), and this hotel was perfect for our needs. Great location!

Date of stay: January 2025
Review collected in partnership with this hotel
1  Thank Steven S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this reviewResponded January 8, 2025

Steven, Thank you for your kind words! We're thrilled to hear that our front desk team made you feel welcome and that our location was convenient for your visit to the hockey game at Wrigley. We appreciate your feedback about the mattress and understand that preferences can vary—your comfort is important to us. We hope to host you and your son again on your next trip to Chicago!

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Reviewed January 5, 2025

I loved the charming feel of the hotel. Not cookie cutter, very rich in Chicago culture. I loved the artwork in thw hotel. The front desk was welcoming, polite and explained everything we needed to know. Housekeeping did a phenomenal job too. Lovely hotel all around.

Date of stay: January 2025
Review collected in partnership with this hotel
Thank Colleen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this reviewResponded January 6, 2025

Colleen,
Thank you so much for your kind words! We’re thrilled you enjoyed the unique charm of our hotel and felt connected to Chicago’s rich culture through our artwork and ambiance. It’s wonderful to hear that our front desk and housekeeping teams made your stay exceptional—they’ll be delighted by your feedback! We look forward to welcoming you back for another lovely stay in the future

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Reviewed January 5, 2025

My husband and I visit Chicago frequently, having met there years ago. We love the city! We usually stay downtown, but this time wanted to be close to the new home of a good friend. That’s what led us to book at City Suites Hotel. Yes, the hotel is older and small, but the rooms are nice and cozy, and staff are friendly and attentive. The mini-bar prices are very reasonable, and while there is no restaurant, the neighborhood is filled with those of many cuisines. The hotel offers coffee and tea 24 hours a day as well. A warm shout out to Elena at the front desk. She’s really special and a great sales woman for the hotel and neighborhood!

Date of stay: December 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 533maureenf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this reviewResponded January 6, 2025

Dear Guest,

Thank you so much for sharing your experience with us! We’re delighted that you and your husband chose City Suites Hotel for your stay and that it brought back great memories of Chicago. It’s wonderful to hear that you found our rooms cozy, the staff attentive, and the neighborhood vibrant with dining options. We're also thrilled to know Elena made such a positive impression—she truly is a gem, and we’ll be sure to share your kind words with her. We hope to welcome you back on your next visit to the city!!!

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Reviewed December 31, 2024

Liked · The location was great as we were visiting Clark Street Christmas bars! There are also many restaurants and everything you could need within walking distance.
Check in was easy and there is an elevator.
There was 24 hour coffee in the lobby and a microwave. There were 2 refrigerators in the King Suite...one as a very affordable mini bar and another for leftovers from Chicago deep dish leftovers! (delivered)
The hotel was directly next to the train, but train noise was not an issue. (We did check and the train to ORD was 1hr. and 21 mins.)
The rooms are heated by radiators, which work perfectly and the air conditioning is in the wall and controlled by the room occupant.
The bathroom/shower was newly remodeled and loved the bright light!
The bed was pillow top and super comfortable!
There was parking available but we used spot hero easily.

Disliked · It was a wonderful stay. Maybe an easy quick to grab breakfast item would have been helpful? Although I recommend going to Ann Sather restaurant before 3pm. Dropping off luggage was a challenge before parking, but the second time around the block, no problem.

Room tip: Use Parkopedia or Spot Hero for parking.
Date of stay: December 2024
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janeen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Lipan, General Manager at City Suites Hotel Chicago, responded to this reviewResponded January 2, 2025

Dear Janeenh,
Thank you for taking the time to share your detailed review! We’re delighted to hear you enjoyed your stay and that our location, amenities, and comfortable accommodations contributed to your positive experience. It’s great that you found the King Suite’s features, like the dual refrigerators, and the 24-hour coffee station convenient during your visit.
We appreciate your suggestions for improvement, including an easy grab-and-go breakfast option and the challenges with luggage drop-off. Your feedback is incredibly valuable, and we’ll take it into consideration as we continue to enhance our guest experience.
Thank you for recommending Ann Sather—it's a favorite for many of our guests! We hope to welcome you back again soon for another enjoyable stay.

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