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Reviews (1,926)
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All reviewsnavy piergreat locationfront deskmake your own wafflesfree breakfastbreakfast roomgarrett's popcornmichigan avenueyogurthard boiled eggsnorthwestern hospitalmagnificent milemag milewithin walking distancedonutstwo blocksking suite
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Reviewed 15 May 2018

My daughter and I loved the modern decor. It was clean, conveniently located and the staff were friendly. As we arrived the valet helped us immediately, he was very helpful and kind. The free breakfast was icing on the cake!

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
Thank stefb822018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this reviewResponded 18 May 2018

Dear stefb822018,

Thank you for your kind review. We are so happy to hear that you enjoyed our clean rooms, customer service, and excellent location. It's also great you had time to try our breakfast buffet.

We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 May 2018

We chose this hotel because of it's great location - walking distance to the mag mile Michigan avenue shopping and the Navy pier/millenium park. It was perfect. The rooms are larger than we expected for a city hotel (much larger than NYC) and the elevators ran smoothly. The breakfast buffet was extensive - the same buffet you get at every Fairfield including scrambled eggs, hard boiled eggs, sausage (turkey and pork), fresh fruit, breads, cake/pastry, oatmeal and a variety of cold cereals, juices, coffee, tea, and hot chocolate.

  • Stayed: May 2018, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this reviewResponded 18 May 2018

Dear Michelle P,

Thank you for your positive feedback regarding your stay. We are so pleased to hear how happy you were with our convenient and lively location and our breakfast buffet's extensive collection.

We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 May 2018

What I love most about this place is that with one of the packages you get a pass to Planet Fitness which is nearby. I get to keep up with my strength training program. It's very close to key downtown locations and my business accounts.

The people are very nice from the parking attendants, door persons, and desk staff. Charles is always there to welcome guests when we enter. Always smiling and offering up locations for local attractions The beds are comfy and in the morning the free breakfast don't entirely suck like in most hotels.

  • Stayed: May 2018, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Philigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this reviewResponded 14 May 2018

Dear philigirl,

Thank you for your kind review. We are so happy to hear that you enjoyed our fitness packages, breakfast, comfortable rooms, and convenient location. It's also great you felt so welcomed and accommodated by our staff, and we'll pass your compliments along to Charles, in particular.

We hope to see you again soon!

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Reviewed 10 May 2018 via mobile

Go to Chicago to visit daughter. The staff has always been friendly. Enjoy this Hotel & plan on staying again.

Rooms are on the small size. However, always clean & has all necessary amenities.

Breakfast is great. There is a variety of foods. The fact that it’s complimentary is a plus.



Stayed: May 2018, traveled with family
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this reviewResponded 14 May 2018

Dear Lisa R,

Thank you for your kind review. We are so glad to hear that you enjoyed our breakfast buffet and clean rooms. It's also great you felt welcomed by our friendly staff members.

We are looking forward to seeing you again!

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Reviewed 8 May 2018

This hotel was very comfortable, clean, and quiet. There was also a great free breakfast provided. The location was great! Staff was very helpful & friendly. We were very happy with our stay and definitely would consider this hotel again.

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
1  Thank bugle2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this reviewResponded 14 May 2018

Dear bugle2018,

Thank you for your kind review. We are thrilled to hear that you felt comfortable in our rooms and enjoyed our breakfast buffet. It's also great you were so pleased with our level of customer service and lively location.

We hope to see you again on your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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