Everyone at this Hotel is on the same page. Hospitality oozes out of every employee. From the front desk staff, to the restaurant staff, all the way to maintenance. They have an all-star staff that all make it a priority to keep your experience at the forefront of their intentions.
I stayed at the Hotel Julian for two weeks and resided in two separate rooms. Jennifer was amazing! She made such a concerted effort to anticipate what i would need even before i asked. She made the experience frictionless. And friction did present itself. I moved rooms but lost my brand new airpod earbud in the previous room. I couldnt find it anywhere when i looked. But i told Jennifer and she had zero delay in her pursuit to find such a potentially menial piece of equipment. She organized all the cleaning staff to look. Went into the room personally and looked for it. She even initiated the deployment of the engineering team to disassemble the bed to check the only place it could have fallen. Beyond all that, she values her job and patrons with a level of excellence that compels inspiration.
Additionally, Julia, Sean, and Arthur at the attached restaurant, ALK steakhouse are amazing professionals.
Be sure to engage this staff and allow their hospitality to enhance your stay while on Chicago.
This is now my go to hotel for Chicago. Its next to everything. I recommend it.More
- Visit hotel website
- 011 63 1800 8 918 0158
- Email hotel
- Free Wifi
- Pool
- Restaurant
- Bar/Lounge