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All reviewsrandolph streetsized refrigeratorfull kitchenwaffle mixogilvie transportation centerthe evening happy hoursmall apartmentking bed suitegreen linewhole foodsindoor poolstaff was helpful and friendlymorning breakfasttop floorfloor to ceiling windowsunited centerincluded breakfast
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Reviewed 20 July 2018

Happy with my stay. This is a nice, new hotel. The staff is well-trained. My check in experience was very pleasant, the front desk gal ensured proper service. The rooms are very modern and very spacious. The area is safe and walking distance to restaurants and other amenities the city offers.

  • Stayed: July 2018, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia T, Director of Sales at Homewood Suites by Hilton Chicago West Loop, responded to this reviewResponded 25 July 2018

Hello Cheryl,

Than k you for the kind five star review. We are so happy you enjoyed your stay and our hospitality. Please come and visit again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 July 2018 via mobile

This hotel surpassed my expectations. It more than made up for being a bit of a walk away from the shopping district. Staff was very friendly in the dining area, Maid service was spectacular...thumbs up to Jonisha! She took great care of us. Breakfast was very good each day. In addition, they have a complimentary evening social that starts a 5:00 M-Th that was excellent...served beer and wine with a fresh salad and hors d’oeuvres. I stayed on the 20th floor with a skyline view...beautiful! Check it out... they won’t disappoint!

Stayed: July 2018, traveled with family
Thank Harriet I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia T, Director of Sales at Homewood Suites by Hilton Chicago West Loop, responded to this reviewResponded 25 July 2018

Hello Harriet,

Thank you for your five star review! I am so happy you felt the warmth of hospitality through our staff - especially Jonisha, she is the best! Please come visit us again soon.

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Reviewed 13 July 2018

Have stayed here twice, both times service and breakfast were excellent. It is an interesting building as the floors are part Hampton Inn and part Homewood Suites, yet they have their own check-in desks and breakfast areas (both on the 4th floor). Homewood Suites rooms are on the north side so you only get a partial view of Downtown. Hotel is two blocks from I-90/94 and one block west of Ogilvie Transportation Center and 1 block south of the Clinton stop on the Green Line. There is an indoor pool though I have never tried it. Parking is $55/night, though that is par for most hotels in downtown. Walking distance to Sears tower, Block 37, and north area of downtown. Roughly 1 mile to Lake Michigan and Millennium Station.

Stayed: July 2018
Thank Walter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia T, Director of Sales at Homewood Suites by Hilton Chicago West Loop, responded to this reviewResponded 25 July 2018

Thank you for the five star review Walter! I am so glad both of your stays were stellar and we welcome you back for a third stay soon.

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Reviewed 9 July 2018

I recently stayed at this property and had a wonderful experience. We arrived via Greyhound super early after an all night trip and were so tired. The reception desk was extremely nice and accommodating and got us into a king studio room early so we could rest. The guest rooms are clean, have a great view of the city, and have all the amenities you need: Full size fridge, sink, dishes, dishwasher, hairdryer, closet, sofa bed, table, etc. The location is also great - we walked to Cloud Gate and it only took us about 20 minutes with plenty to see along the way; easy access to Chicago Riverwalk as well. We went to a concert at the United Center and walked home from there. This saved us on transportation costs - basically it was the perfect midway point between United Center and the Shoreline/Cloud Gate area. Breakfast in the morning was delicious with both hot and cold items, juices, and coffee. Highly recommend this property! They also have fitness center, deck/lounge area, and pool but we didn't have time to utilize those.

  • Stayed: July 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Hannah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia T, Director of Sales at Homewood Suites by Hilton Chicago West Loop, responded to this reviewResponded 25 July 2018

Thanks for the kind review Hannah. I am so happy you enjoyed your stay and would highly recommend us. Please visit us again soon.

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Reviewed 26 June 2018 via mobile

Staying for business for 2 nights. The room was quite large, nice and clean, friendly and helpful staff. Check in and out were quick. Breakfast standard, quite good. Small pool with fantastic terrace for relaxation. I can recommend.

Stayed: June 2018, traveled on business
Thank Petrs70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia T, Director of Sales at Homewood Suites by Hilton Chicago West Loop, responded to this reviewResponded 25 July 2018

Thanks for your five star review! We are so happy you were able to enjoy the Terrace and breakfast. Please come and visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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