Staff are not trained. Quality of hotel has dropped. I booked two nights for Wellness room. Upon checkin they upgrade me to smoking room superior as all their wellness room (deluxe) are fully booked. The next day i was requested to moved out and down grade to a wellness room.
This wellness room has dirty bedsheet. Stained n brown pillows and comforter. WC was stained with urine too.
Not coming back with the current price
- Official Description (provided by the hotel):
- Eska Hotel is conveniently located at Kepri Mall Batam Centre, the heart of the Batam's City. The hotel is minutes away from international ferry terminal, international airport, and within easy walking distance to shopping venues and malls. Eska Hotel is designed as a friendly and comfort idea, brings sense of pleasure and simplicity of nature. ... more less
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