Pollo Tropical has been one of my favorite restaurants, unfortunately this was not one of those times. The young lady waiting on us seem to be a little impatient . I asked her to hold on and let us look at the menu. Fortunately every one in line had been waited on. She was still trying to take our order anyway. When we got to hotel our order was incomplete. The sauce bar needed to wiped down. The food that I did receive was on point delicious. She was asked if the chicken in the tropichop was shredded or was it whole pieces and she turned around to ask if it was or not but the way it was said was kind of demeaning to us.
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