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17 - 22 of 447 reviews
Reviewed 4 weeks ago via mobile

Staff excellent but what you see isn't what you get.view from room beautiful. Room 2.5 rating dirty ,bathroom terrible toilet loose,walls mildew cracks ,faucet loose,walls in bthrm mildew cracks. carpet in rm needs over haul dirty walls cieling in room water damage..if you want people bk needed badly overhaul...again staff could only do so much especially front desk Cynthia and her assistant that morning.management needs to work on rooms ..the staff front desk 5 stars.but rooms sorry 2to 3 stars not worth the money....

Date of stay: May 2021
Trip type: Traveled as a couple
Thank Q4933DGjoser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at The Godfrey Hotel & Cabanas Tampa, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share the details of your stay. It is wonderful that our staff won you over with their warmth and dedication, but I regret to hear there were a few missed opportunities for a perfect experience. We will be sure to discuss this further with the team so that we can provide you with the five-star trip you deserve in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We came to the Tampa area for spring training game and found the pics of the Godfrey to be appealing. Boy we’re we wrong. It’s GROSS. I hope this was just because of spring break but I have a feeling this is how they operate. Trash in the hallways for HOURS, room kinda of looked clean and thin walls made it a disaster to sleep. Avoid this place at all costs!

Date of stay: March 2021
Thank Jennytravels732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at The Godfrey Hotel & Cabanas Tampa, responded to this reviewResponded 4 weeks ago

Thank you for reviewing your stay. However, it is disappointing to hear about the troubles you experienced as they do not sound typical. I will speak to the team so that we can work on improvements. We apologize for falling short, and we hope you allow us another chance to win you over in the future!

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Reviewed 18 May 2021

This place needs some serious attention. The room was completely outdated and dirty. The bathroom needs a Reno, the ceiling was damaged, the tub was disgusting and old. There was no outlets except the bathroom to plug in a device. The desk was missing a drawer and the chair to the desk had stains all over it. It was super noisy at night in the hallways. We had 1 tiny trash can in the bathroom, no maid service because of COVID but it didn’t seem to be an issue with all the people at the pool and bar. It seems like no one paid attention to the common areas outside. The fire pit was filled with cigarette butts. Overall not a good experience and would not recommend or go back.

Date of stay: May 2021
    • Location
    • Sleep Quality
    • Service
Thank lynnlA1958JD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at The Godfrey Hotel & Cabanas Tampa, responded to this reviewResponded 4 weeks ago

Thank you kindly for providing a detailed review of your stay. We are disappointed to learn that we did not meet your expectations, and we will discuss your input further with the team to work on improvements. I hope you bring any concerns to our attention immediately during future visits so that we can resolve them directly. Please know we are performing the necessary measures to ensure cleanliness during this time. We certainly can offer assistance with your room throughout your stay and provide you with any items you need to be replenished. All of us would love one more chance to restore your trust.

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Reviewed 18 May 2021 via mobile

This place was one of the worst I stayed out. It's very outdated. The doors are peeled and cracked. Tub is old. The carpets in the stair wells are terrible. They had a laundry unit that was super small with a dirty microwave. People were yelling and being loud until 2am each night. My room wasn't cleaned. Just a disaster. P

Date of stay: May 2021
Trip type: Traveled with family
Thank 380marissar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at The Godfrey Hotel & Cabanas Tampa, responded to this reviewResponded 4 weeks ago

Thank you for reviewing your experience, though we can't help but feel disappointed that your stay with us let you down. We appreciate the feedback as we continuously work to improve our guest experience. We hope to one day have another opportunity to welcome you back and provide you with the quality stay you deserve.

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Reviewed 17 May 2021

Al was the biggest highlight of the trip. He told us all of the great places around the hotel and kept us laughing whenever we were in the shuttle. He was the absolute best part of our stay.

The hotel on the other hand, LOUD. Noise travels throughout the hallways and the music from the party pool goes all day and up until 11:30pm. We had our baby with us and he has had a hard time staying asleep due to the noise. Drunk people roaming the halls and loud Saturday and Sunday night. Adults driving power wheels through the hallway in the middle of the night. Staff never seemed to address much of the problems, if at all.

Overall, Al is awesome. The hotel has potential but needs to care about ALL guests. Not just the ones here to party in the pool.

Date of stay: May 2021
Trip type: Traveled with family
Thank N4787OQkaties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Management, General Manager at The Godfrey Hotel & Cabanas Tampa, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share your thoughts with us from your recent stay. It's disappointing to learn that your experience let you down, and we can assure you that your feedback is important to us as it allows our team to see what areas need extra attention and care. We couldn't agree more with you regarding Al's exceptional hospitality, and I look forward to letting him know how much his service meant to you. We hope to have a second chance to welcome you in the future and change your lasting impression.

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