Reserve now, pay at stay
- Free Wifi
I am booking a lot of rooms with this hotel being that I have a wedding coming up and a lot of family traveling to Tampa to attend the wedding. This hotel has exceptional customer service. Raj , the general manager went out of his way to accommodate all of us. The hotel is very nice and clean. Would 100% totally recommend.
It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We love having families around and I hope you come back to spend another wonderful stay.
Due to unforeseen circumstances we were not able to make our reservation. I spoke with the GM Raj and he went out of his way to assist me. After receiving such quality customer service, I will most definitely be staying at the Country Inn and Suites when we finally make it to Tampa. It was a good feeling to be treated so kindly by the general manager of this hotel, especially since I had to cancel at last minute on an extremely busy holiday weekend. Customer service like this is reason to check this place out!
Your voice is very valuable to us and we hope you will return to experience our services. Thank you for your time and kind comments.
Stayed at the end of a two week Florida trip prior to heading back to Oregon. This is a very nice, clean, quiet property with very convenient airport access. It offers all the basics and the rooms are a step above what it common in this price category. The staff are very friendly and helpful. Wawa and PDQ (chicken and salads are well done specialties) are right across the street for a good variety of basic sustenance items and an easy rental car refuel.
Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are very happy to learn that your stay was so peaceful, and we hope to see you again.
The hotel's corporate web site lists an email address that is not monitored by management, or anybody else:
firstname.lastname@example.org comes up on the corporate website under "Email hotel". Don't use it, as it doesn't reach anyone!
Under "Services" the corporate web site lists the airport shuttle service as "The Entourage Tours & Shuttle". This is incorrect, and their phone number to call for airport pickup also doesn't work.
Somebody needs to clean up this misinformation pronto, because it is a real inconvenience for guests.
Once I got to the hotel, things went well. Room was quiet, other than the planes taking off from Tampa airport, which fly right over the building. Pretty clean, too, although my room wasn't serviced until close to 5 pm one day.
All in all, a reasonable place for the price. If they clean up their web misinformation, I'd rate them 4.5 stars.
Thank you for taking the time to review your stay with 4.5 stars! We have opened a ticket regarding the shuttle service company name and email address for the hotel as listed above. See you next time.