I'm not one to leave reviews, but I thought people should know what to expect when staying at this resort. My husband and I come from Las Vegas hospitality and I was incredibly surprised to see the lack of enthusiasm, professionalism and genuine care. When my husband booked a room for this hotel he notated it was our anniversary. When we arrived we weren’t greeted with a hello, welcome to the Wyndham resorts we are so happy to have you, how can I help you this evening. No mention about dining, transportation, etc options, and no acknowledgement of our anniversary. When we checked into our room, I noticed that we were given two beds, well I thought that it didn’t make sense for us to hold onto a two bed room considering there are probably a lot of families that could utilize that room more than us. We went back downstairs and politely mentioned it was our Anniversary and if there was anything they could do we would be grateful. The agent got his manager and again no pleasantries of any kind and no mention of our Anniversary. She proceeded to say they had no king size beds available but could provide us with a queen size bed which I happily excepted. The bed size she “accommodate” us with was actually a full size bed not a queen. As we were checking out, we encountered the same, no pleasantries. Needless to stay my husband and I will probably think twice about staying at any Wyndham resort. I’m assuming people stay at this resort because of its convenience to the surrounding Disney areas, but do yourself a favor and plan ahead and make reservations at a different Disney resort because after a long day at being at the parks you’ll want a warm and comfortable place to rest your head and this place will not provide that.