After a fantastic day in the park, we really looked forward to a meal here. We love this park, but feel it could use a few more sit-down restaurants to choose from (heard Yak and Yetti and Rainforest are under the same management). We have had some fantastic meals at Yak and Yetti, so we we thought we'd try this although it is a large chain. Unfortunately, we had a poor first experience. We checked in about 15 mins. early just because we made great time heading out of the park. We were told we could head to the outside bar to get a drink while we waited. Just as we got comfy at an outside tabletop and got our drinks, I heard my name. Went to the hostess and handed her my card. She literally glared at me and said my name had not been called and shoved my card back at me. We had nowhere to sit with our drinks and it was chaos at the front so we had to stand and drink. Waited for 20 mins. and nothing. I finally checked with the host and he said we had missed our call to be seated so they gave our spot away. I asked for a manager and she did NOTHING for us. She just asked us to point out who made the mistake and when I couldn't see her in the front any longer, she acted like I made the whole thing up and said "ah ha, we will seat you in a minute." I was so angry that although we were starved and the food wasn't bad, I didn't enjoy it at all. It also took forever to be served and get the food. It is a neat atmosphere and interesting menu, but they need to work on guest service at a place that is know for this. If you can find somewhere else, I would probably pass next time.