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Reviewed 10 July 2018

Like every year it was a great vacation we love this Hotel. Unfortunately they stopped showing movies at the pool was always relaxing after hole day in the park. Buts still excellent service and friendly staff

  • Stayed: June 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank HDF46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded 11 July 2018

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that during your stay with us. We hope that we can welcome you back again soon for another rockin’ stay. Rock On!

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Reviewed 10 July 2018

What always draws me back to the Hard Rock is the consistently upbeat atmosphere and staff! The vibe hits you the second you walk through the doors and it stays with you throughout the course of your stay!

  • Stayed: July 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank tiamarie0514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded 11 July 2018

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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Reviewed 10 July 2018

Loved the pool area! Can't beat the proximity to City Walk and The Universal Theme Parks! We liked the fact we could walk on the paths or take the water taxi. Great live music at the pool during the day and in the lounge in the evening.

Stayed: March 2018
1  Thank Mrsdilaz3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded 11 July 2018

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, its a great way to unwind. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again soon for another vacation fit for a Rock Star. Rock On!

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Reviewed 9 July 2018 via mobile

We stayed here for one night and as a family we loved it.
Food was really good as were drinks by the pool.
We had room service and really enjoyed this also.
Beds were very comfortable and we wished we’d stayed longer.

Stayed: June 2018, traveled with family
1  Thank nicolej193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded 10 July 2018

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 9 July 2018 via mobile

We stayed at the Hard Rock for a week. The staff are lovely and go the extra mile to help you out. Things like getting my kid an extra blanket or packing up food from the restaurant in takeout boxes made the trip that much easier. The food is delicious, but are (unsurprisingly) huge portion sizes!

Stayed: July 2018, traveled with family
1  Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this reviewResponded 10 July 2018

Thank you for taking the time to submit a review of your recent stay. Our team goes above and beyond to make our guests feel at home, and it is exciting to hear you felt that during your stay with us. We are honored you stayed at the Hard Rock Hotel and we hope we get the chance to welcome you back for another rockin' stay. Rock on!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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