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Reviews (3,667)
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Reviewed 3 April 2018

We stayed in the Bayside Villas.
Pros: Our apartment was spacious and had a lovely view. The island is beautiful, pools are very nice and the beaches are very clean and have nice chairs and umbrellas. They have a kids camp where you can drop your children off for some of the day and get an actual break during your vacation.

Cons: Linens were cheap and scratchy and our housing was far from all the amenities. Plan to take at least 20 minutes to get to the main pools and restaurants using the trolley. Pay attention to wear you book and look at the resort map to make sure you are closer to the pool complex and restaurants.

Make sure you reserve everything ahead of time. We wanted a golf cart to get to the pools, beaches and restaurants quickly and our kids like riding in them. They said they were booked out for the next two weeks. Also, boats, jet skis, kayaks etc were also booked. So we were limited in our choices for activities. Fortunately I had reserved the kids camp three weeks in advance so we did have that. The sea school also needs to be reserved well in advance.

Room Tip: Look at the resort map and make sure you are close to main pool complex and restaurants.
  • Stayed: March 2018, traveled with family
    • Location
    • Cleanliness
    • Service
6  Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, General Manager at South Seas Island Resort, responded to this reviewResponded 5 April 2018

Dear Sara,

It was a pleasure to welcome you to Captiva Island and we appreciate your valuable feedback. We’re delighted that you enjoyed your spacious accommodations and the beautiful natural surroundings of our resort. We thank you for letting us know how we can further impress you on your next stay, as it sounds like you were impacted by the peak times around Spring Break. We’ll be happy to arrange everything you need in advance of your next visit, and we’re confident we’ll win your heart in full!

Warm regards,

Shawn Farrell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 April 2018 via mobile

We come down every year. Two harbors, many pools, gated resort so you don't get people just driving through, trolley goes up and down resort, you can rent golf carts, tennis courts. Golf course, boats to rent, fishing captains to take you out fishing, fun shops, dolphin and manatee sightings. Great place to have fun for all! Kids club. We usually rent a unit with full kitchen, community grills if you want to grill. Beautiful beaches. Husband likes to fish from the shore at the point. Fabulous Easter brunch! Great family memories can be made here!

Stayed: April 2018, traveled with family
Thank mmcw9989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, General Manager at South Seas Island Resort, responded to this reviewResponded 4 April 2018

Dear MMCW,

It warmed us to read your glowing review and we can’t thank you enough for trusting us with your cherished vacation memories! We appreciate you highlighting your favorite aspects of our resort and some of the many activities we offer, all set amidst the beauty of Captiva Island. We love being a part of your annual family tradition and look forward to watching your kids grow up with us!

All the best,

Shawn Farrell
General Manager

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Reviewed 3 April 2018

My family and I have been coming to South Seas for years. The location is wonderful and the people/service are great. However, the accommodations are at best only fair. For the most part the accommodations don't measure up to the price you are paying. There are many that need updating and it's a challenge to get into ones that are decent or better yet the rates are equal.

  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank BeachNanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, General Manager at South Seas Island Resort, responded to this reviewResponded 4 April 2018

Dear Nanna,

We value guest feedback, especially from a loyal returning guest, such as yourself, and we thank you for taking the time to share your comments. It warms us to read that you’re continually impressed by the hospitality of our team, and we are sorry that the same isn’t true of our accommodations. We’ll do our best to continue to improve the South Seas experience and hope you’ll still be making vacation memories with us for years to come!

Warm regards,

Shawn Farrell
General Manager

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Reviewed 2 April 2018

Great atmosphere pleasant and professional wait staff and bartenders. Food excellent pricing very reasonable. Drinks where made with perfection. A place that is a must to stop in for a meal/drink either in dining room/bar or outside. They have entertainment outside which makes a relaxing end to your day.

Stayed: October 2017
1  Thank Beach4212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, General Manager at South Seas Island Resort, responded to this reviewResponded 3 April 2018

Dear Beach,

Nothing compares to savoring a refreshing drink and a slow sunset on the beach, accompanied by live music, and we’re pleased to know that you appreciated your vacation experience here at South Seas Island Resort. We can’t wait to treat you to another unforgettable island getaway!

Sincerely,

Shawn Farrell
General Manager

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Reviewed 2 April 2018 via mobile

What an amazing way to bring in a new decade. My family of 4 stayed in Beach Villas. It was perfect for our family with 2 older children, 16 and 20. Very spacious villa with a huge kitchen, 2 bedrooms, 2 bathrooms and a nice screened in patio to watch the sunsets. I loved the easy to walking to the beach, where chairs and towels awaited for us. Very helpful staff provided us with chairs, umbrellas and towels during our entire stay. The pool was so refreshing after spending time in the sand. Our Villa was very convenient for walking to Starbucks, the Provisions Market (that had awesome sandwiches), Doc Ford's and even the Bubble Room. We also enjoyed a day playing tennis on the courts near our Villa. It could not have been any better. I was very surprised when Amanda sent me balloons and wine to help me celebrate the big 50. So glad we spent this time at South Seas. Can't wait to return.

Stayed: July 2017, traveled with family
1  Thank tkennedyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Mgr_365, General Manager at South Seas Island Resort, responded to this reviewResponded 3 April 2018

Dear Kennedy,

Happy 50th Birthday! We love special occasions and thank you for allowing us to be a part of yours. It’s wonderful to read that you were able to celebrate with so many loved ones and we trust that you made many happy memories. Thank you for taking the time to share your positive comments about our friendly team members and all there is to do here on Captiva Island. We’d love to be a part of your birthday tradition and can’t wait to welcome you back!

Best wishes,

Shawn Farrell
General Manager

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