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Good but pricey for a canal boat tour of expensive homes

The sitdown Prime Rib meal was good. Since it is normally a buffet (before COVID), you could ask... read more

Reviewed 1 week ago
Nick A
,
Melbourne, Florida
Wonderful experience! As far as I’m concerned, this is the “Gold Standard” for Dinner Cruises.

We wanted a 1st Anniversary Dinner Cruise that was special! Both being widowed, we got married... read more

Reviewed 3 weeks ago
333earlm
,
Cape Coral, Florida
via mobile
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Reviewed 3 weeks ago via mobile

We wanted a 1st Anniversary Dinner Cruise that was special!

Both being widowed, we got married again last August 22.

This Dinner Cruise was THE BEST I’ve had.

DO NOT listen to some of the Negative reviews. Most are just “Sour Grapes”.

We had Prime Rib with a vegetable side. Afterwards there was a Berry Tart.

The Prime Rib was the best Ive had so far since I have been in Florida. [WE HAVE BEEN SEARCHING]. The Berry Tart was so good, I would have paid for a second plate!

The Staff onboard, is without exception, the most diligent and courteous I’ve seen! Love these folks!

This will NOT be our last Cruise with Naples Princess.

ONLY thing I would improve on, is the sound system. Very hard to hear the narrator while on the tour!

Clean boat, very beautiful.

Thank you Naples Princess. You made our first Anniversary Special!

Date of experience: August 2021
Thank 333earlm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NaplesPrincess, Manager at Naples Princess, responded to this reviewResponded 3 weeks ago

THANK YOU!! We cannot wait to share this with our team! Thank you for recognizing our staff and dinner - we agree with the Prime is the best in town. Most importantly thank you for your business. We were truly honored to celebrate such a special day with the two of you. We cannot wait to welcome you back aboard!

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Reviewed 25 July 2021

Ship was clean, a little dated inside. We arrived at 2:35 for 3pm cruise and all outdoor covered seats were already taken. Sat inside, middle level. Air conditioning not good and had to wear masks the entire time which was difficult. Enjoyed upper desk for last 30 minutes. Bartender friendly, but not really any other interaction with staff. Was good balance of narrating and great music. Would have liked to hear a bit more educational facts about Naples itself, rather than the prices of all the homes. Is not something I would do more than once due to being a tad overpriced and not getting a shaded outdoor seat, but overall we enjoyed it.

Date of experience: July 2021
Thank Aimee543210
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NaplesPrincess, Manager at Naples Princess, responded to this reviewResponded 25 July 2021

Thank you for your review. We recently underwent a $1.2 million dollar renovation to the boat which means pretty much everything you see, sat on and or enjoyed is new. The outdoor seats do fill up fast and apologize for the mask wearing but unfortunately as a tour boat fall under the President's transportation act. We hope you will give us a shot again when you can feel more comfortable outside.

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Reviewed 23 July 2021

DO NOT DO IT.
It goes along the river and not going out to the bay.
Food is very bad not fresh.
$68 dollar for a river tour with some crackers and chips.
Such a joke.

Date of experience: July 2021
Thank 923stepanl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NaplesPrincess, General Manager at Naples Princess, responded to this reviewResponded 25 July 2021

We are sorry to hear you did not enjoy your experience aboard. When the Gulf is too rough and not safe we do choose to stay in the bay to provide a safe and enjoyable experience for all guests on board. Our hors d'oeuvre cruise does feature a variety of different items from passed items to stationed.

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Reviewed 28 June 2021 via mobile

Enjoyed our Anniversary dinner on the Naples Princess! Boat was clean and beautiful. The food was really good and the staff was very accommodating. We had a Cesar salad, shrimp/prime rib, and a tart. Only suggestion would be to change the combined dinner/sightseeing tour. The speaker was muffled and you couldn’t hear the narrator. Also, if I’m celebrating an event with a nice dinner. I would like jazz music not a narrator like I’m a tourist. I would suggest you change the sightseeing part to a jazz tour or something like that. People can still pay a discounted price and order drinks but it won’t ruin the experience for those celebrating.

Date of experience: June 2021
Thank MWGMiami
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NaplesPrincess, Manager at Naples Princess, responded to this reviewResponded 25 July 2021

Thank you so much for your suggestion! We think a jazz dinner cruise would be a great idea!

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Reviewed 21 June 2021 via mobile

I have been on this cruise a number of times and it has always been a great experience. All groups of people enjoy the cruise past the gorgeous homes of Naples and the sunset. However, I do think adults will be more entertained than young children. It is our go to event for a celebration or event!

Date of experience: May 2021
Thank 837janetf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NaplesPrincess, Manager at Naples Princess, responded to this reviewResponded 25 July 2021

We appreciate your business and love welcoming our repeat guests aboard. Thank you for taking the time to share your experience.

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