Currently on vacation on Marco Island. Rented a beach cart for the week. Went to pick it up and no one was at the "warehouse " which is a storage facility. Called and left several messages before getting a text that the cart would be available in an hour. Went to pick it up only to find a cart that did not resemble at all the cart listed online. Loaded the cart the next day and halfway to the beach it broke. Contacted Tiny Tikes and was texted I could pick up a new one that night at the warehouse. Went to pick it up and nothing was there. Called and texted and was given many excuses via text as to why it wasn't there and told they would deliver one to me the next morning at 9am "for no extra charge". Contacted them Monday morning at 8:45am via text and phone to follow up to be sure we had not been forgotten and NEVER heard from them. Ended up renting from a different company and had a beach cart in an hour. Below is a picture of the beach cart they provided us. Needless to say, we are disputing the charge with our credit card company.