I have previously stayed in this hotel with my family. We usually all rent small rooms and spend the weekend there. We figured since we always just stay in one persons room, this time we would rent the townhouse together. When we first arrived the front desk staff was extremely rude and let us know that there couldn’t be more than 6 people. The townhouse has two rooms with 1 king bed and 1 sofa each. Plus a sofa bed room downstairs. There was plenty of space for more people. I showed them that online it says you can pay for additional guest ($15 per guest) and they told me in a nasty attitude to ignore anything the website says. We tried to reason with the staff and they were just closed off and unwilling to help us at all. I would understand if the hotel provided breakfast or some additional amenities but they don’t. We bring our own food so it’s like we are stealing anything from the hotel. The front desk staff even threaten us with calling the cops if they saw more than the 6 desk in our rental unit. We did see throughout the hotel that in other rooms with less beds there was an excessive amount of guest. So I guess the new policy only applies to certain people. These rooms were booked earlier this year and being 4th of July weekend, my family ended up having to rent in a very expensive hotel near by and when they came the next day to just hang out again the staff seems to be overly excited to target my family once again. They didn’t even allow them to stay with us. The front desk in the edgelodge was completely disrespectful and unhelpful. This was the last time I will stay there. They need to re-train their staff on how to politely talk to their guest and they need to update their website if they are under new management. Extremely disappointed with my time here and a complete waste of my money and energy trying to communicate with the staff here.

BEWARE PLZ READ...when we stayed here we rented a kayak and in order to rent you have to leave your card and ID untill you return it. I can under needing a down payment or card on file but why did they need both we did it tho as this is how they run things but the next day 3 transactions came on my card for 3 online purchases for BJ wholesale store which we did not do for over $1,000 and I was on vacation for a week and only used my card 2 time as the rest of the trip we used my husband with that being said it could only be 2 places here or the other place but to do online purchases with BJ you need to enter the zip which conveniently they had so I reached out to the owners email to let him know of what happened so he can check the cameras to see the person at the front desk so this doesn't happen to anyone else and he blocked my email with no professional response to look into then we found out later the guy at the front was his nephew so beware not worth the stay as a lot more issues with service and room with the stay but was over looking this till our card was used fraudulent and seeing they didnt care and blocked me make them seem guilty. After looking into reviews more they dont seem to care or reply to people who have any issues STAY CLEAR not worth the trouble. Im looking into doing more to get this place investigated for fraud before this happens to more families coming to enjoy vacation here. Hope this help others avoid getting scammed.